TechSupportLife's profile picture. Real customers - real dumb questions.

Sean

@TechSupportLife

Real customers - real dumb questions.

CHEAP HARDWARE NEEDS IDIOT WARNING LABELS (I.E. IF YOU HAVEN'T GRADUATED HIGH SCHOOL YOU ARE NOT ALLOWED TO USE THIS DEVICE)


Me: [same caller] "Yes... a test page will require a piece of paper..."


Me: "Yes, the printer needs to be turned on for me to install it, ma'am."


Caller: "Is this computer Hi-Def? I want the Hi-Def stuff, ya know, for school."


Caller: " I formatted my HDD and gave it the "B" drive letter." Me: '"B'" hasn't existed since 1989, sir."


Caller: "I can't download AOL. How do I get online?"


Caller: "What's the back button?"


Caller: "I have to plug my HDD in to install Windows? I thought it installed to the RAM?"


Caller: "Where's the ENTER key?"


Caller: "The porn websites I go to are safe, I swear! Why do I have this virus? What can I do?"


Caller: "Has the internet changed in the last few weeks?"


Caller: "What's an address bar?" Me: "...Have you been to a website before?" Caller: "How do I do that?" *Puts headset down and breathes*


Caller: "How do I download?" Me: "...what do you want to download?" Caller: "I dunno, I just want to download. What should I do?"


Caller: "How do I transmit my TV signal over the wireless?" Me: "When that technology is invented." Caller: "Ok...thanks."


Caller: "How do I download hardware to my computer?!"


Caller: "How do I unzip my .exe?"


The second caller already this morning asking me how to maximize their browser windows. Mondays...


Caller: "Do I have to plug the monitor into the computer?" Me: "I think so..." Caller: "Ok, I'll try that and call back."


Caller: "I know I have a wireless network in the house...but I forgot the name of it. Do you know what it is?"


Caller: "What's my password?" Me: "Uh, to log into Windows...?" Caller: "My Windows, yeah. What's my password?" Me: "How would I know that?"


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