Turo support//Customer service
@TuroHelp7
Official support account for @Turo. For questions or issues: http://help.turo.com
Hi👋🏾 kindly follow us so that we are able to DM you to look into this right away.
Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.™
Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.™
@turo don’t listen to their customer and only want money. They are a fraudulent company that will take money out of your account without any agreement or approval from you. Don’t book using @turo report them to the @BBBTriCounties
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@turo worst customer service ever!!! App will not confirm my number, but took my payment no problem! Chat is useless, 2 diff operators ghosted me then sent a message that the convo went idle I need this truck to transport instruments to a field competition on Saturday!
Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.™
Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.™
DO NOT recommend @turo - reserved a car at TPA, battery was dead. Waited 2 hrs in a parking garage (at night) for them to exchange my reservation, which 5 reps weren’t able to accomplish for some reason. Gave up and left to try to rent a car from a counter at the airport. 10/9/25
Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.™
Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.™
@turo I've been on the phone for 2 hours trying to get help with a terrible rental experience but somehow during operating hours there are zero customer service supervisors available? Some help would be appreciated. @TuroCustServ @turo
Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.
Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.
Your own customer service rep said there was no way a reservation could be uncancelled even though it had to be cancelled because I lost my wallet. What kind of business are you running here?
Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.™
@turo I’ve been having issues with my payment method, and my reservation can’t go through because of it. I’ve already tried with 5 different cards, but it keeps saying there’s a payment error. Could I lose my reservation because of this? I really need your help to resolve it, pls
Hello, could you please follow back and send us a DM with your reachable Whatsapp number and the full details of your current situation so our team can look into this for you. Thanks! -
Hey @turo - care to explain why your company refuses to remove my debit card info & continues charging me without authorization, in direct violation of EFTA and CUTPA?
Hi👋🏾 kindly follow us so that we are able to DM you to look into this right away.
$54 uber because @turo renter cancelled the reservation 2mins before pickup time
Hello, could you please follow back and send us a DM with your reachable Whatsapp number and the full details of your current situation so our team can look into this for you. Thanks! -
$54 uber because @turo renter cancelled the reservation 2mins before pickup time
Hi👋🏾 kindly follow us so that we are able to DM you to look into this right away.
Hey @turo - care to explain why your company refuses to remove my debit card info & continues charging me without authorization, in direct violation of EFTA and CUTPA?
Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.™
Hey @turo - care to explain why your company refuses to remove my debit card info & continues charging me without authorization, in direct violation of EFTA and CUTPA?
Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.™
Hi👋🏾 kindly follow us so that we are able to DM you to look into this right away.
Hi👋🏾 kindly follow us so that we are able to DM you to look into this right away.
Hi👋🏾 kindly follow us so that we are able to DM you to look into this right away.
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