Almroth#8
@Unicourse8
För kursen "Understandin customer experience"
#uce72 A5. For my department, working with internal customers, it is to be clear in the agreement on what, how and when we should deliver.
#uce72 A3. delivery, service and the product itself may be some among many
#uce72 A1.High customer satisfaction is a reciept on that the service/product is delivering what the customer wants/is expecting to recieve
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