WBC Customer Service
@WBC_Help
Seeking help with @wandbc services? Tweet us here or ring us on 020 8871 6000. Phones & Twitter Mon-Fri 09.00-17.00 For general news and events visit @wandbc
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Our new 7 rings, 7 days guarantee ✅ Call us on 020 8871 6000 and we’ll pick up in 7 rings ✅ Report graffiti, a dangerous pothole or broken street sign and we’ll fix it in 7 days Wandsworth is a listening Council that delivers the lowest Council Tax in the country.
Our telephone system is currently down and we are unable to take calls at present. We are working to resolve this as soon as we can and apologise for any inconvenience.
There are changes to our opening hours & waste/recycling collections over the Christmas & New Year period. Full details about collection dates is available online wandsworth.gov.uk/customer-centr… All online services, & emergency out of hours, will still be available during this time.
The @wandbc Corporate Contact Centre answers web chats for 8+ key council services, including parking & electoral services. In June the team answered 91 web chats per average working day.
The @wandbc Corporate Contact Centre answers calls for 11+ key council services, including planning & council tax. In May the team answered 641 calls per average working day.
The @wandbc Corporate Contact Centre answers web chats for 8+ key council services, including elections & parking permits. In April the team answered 85 webchats per average working day.
The @wandbc Corporate Contact Centre answers calls for 11+ key council services, including planning and registration services. In March the team answered 709 calls per average working day for 11+ key council services.
The @wandbc Corporate Contact Centre answers calls for 11+ key council services, including waste and parking permits. In February the team answered 683 calls per average working day for 11+ key council services.
The @wandbc Corporate Contact Centre answers calls for 11+ key council services, including Council Tax and Parking Permits. In September the team answered 799 calls per average working day for 11+ key council services.
It was with the greatest sadness that Wandsworth Council learned of the death our late Sovereign, Queen Elizabeth the Second. wandsworth.gov.uk/queen-elizabet…
Our phone lines are very busy currently so wait time may be longer than normal at the moment. Please note multiple services can be reported or applied/paid for via our website wandsworth.gov.uk
The @wandbc Corporate Contact Centre answers calls for 11+ key council services, including benefits & registration services. In July the team answered 760 calls per average working day for 11+ key council services.
All lines are now working again. Apologies for any inconvenience caused during the downtime this afternoon.
We are currently experiencing issues with our phone lines in the Corporate Contact Centre. This is being looked into as a matter of urgency and we apologise for any inconvenience this may cause. All online services are still available. wandsworth.gov.uk
We are currently experiencing issues with our phone lines in the Corporate Contact Centre. This is being looked into as a matter of urgency and we apologise for any inconvenience this may cause. All online services are still available. wandsworth.gov.uk
The @wandbc Corporate Contact Centre answers calls for 11+ key council services, including Council Tax & planning. In June the team answered 86 web chats per average working day for 8+ key council services.
Polls are now open for the Tooting Broadway ward by-election. Polling stations are open until 10pm tonight. Visit wandsworth.gov.uk/vote for further information.
All eligible properties in Bands A-D, who do not pay their Council Tax by direct debit, can now apply for the £150 energy rebate. If you have not yet completed the application you can do so by following the instructions at wandsworth.gov.uk/council-tax/en…
All eligible properties in Bands A-D, who do not pay their Council Tax by direct debit, can now apply for the £150 energy rebate by following the instructions at wandsworth.gov.uk/energy-rebate-… Letters will also be sent throughout June inviting eligible properties to apply.
Our phone lines are very busy currently so wait time may be longer than normal at the moment. Please note multiple services can be reported or applied/paid for via our website wandsworth.gov.uk
The @wandbc Corporate Contact Centre answers calls for 11+ key council services, including parking & Registration Services. In May the team answered on average 750 calls per working day.
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