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ZARA_Care @Response Help

@ZRResponseHelp

Hello @MaketsaO.Can you please follow back and DM us your phone number, We would like to respond.Thanks,Megan.🌹

@ZARA_Care I made a purchase online and only one of my orders came through ..but I didn’t get my refund for the other item Went to the store and didn’t get any help and I need my refund



Hello @ArcherArchie.Can you please follow back and DM us your phone number, We would like to respond.Thanks,Megan.🌹

Why don’t you have someone I can physically speak to. I’ve messaged and messaged your service but get nowhere



Hello @Nazia_M.Can you please follow back and DM us your phone number, We would like to respond.Thanks,Megan.🌹

@ZARA_Care hi need help with an order, can you respond to DM?



Hello @jassmine79.Can you please follow back and DM us your phone number, We would like to respond.Thanks,Megan.🌹

@ZARA_Care I have request item 54093825421, to be delivered at the same day and paid extra on delivery but the item not delivered till today and when I check the delivery track it’s cancelled



Hello @L_Tab.Can you please follow back and DM us your phone number, We would like to respond.Thanks,Megan.🌹

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Hello @NadaNouh1241294.Can you please follow back and DM us your phone number, We would like to respond.Thanks,Megan.🌹

@ZARA_Care It’s been 3 weeks and I still haven’t received my prepaid order!!!



Hello @SylwiaFlower.Can you please follow back and DM us your phone number, We would like to respond.Thanks,Megan.🌹

@ZARA_Care I have returned product in your store on December 3rd, and until today, December 23rd i have not received funds back. Is this a joke???



Hello @akamath0609.Can you please follow back and DM us your phone number, We would like to respond.Thanks,Megan.🌹

@ZARA_Care I still did not receive my order after 2 weeks of the promised delivery date (4-5 Dec). It's been close to a month's wait! #54035103011 Your customer care team is not even assisting me properly. Kindly check and reply with the precise pick-up date for my order.



Hello @Chrissierose3.Can you please follow back and DM us your phone number, We would like to respond.Thanks,Megan.🌹

@ZARA_Care will someone please contact me regarding an issue on your app whilst trying to make a return, I spent all day yesterday on Chat going round in circles it’s not acceptable



Hello @niclee67.Can you please follow back and DM us your phone number, We would like to respond.Thanks,Megan.🌹

@ZARA have a problem with my order, promised via chat that would have reply email within 24-48hrs now over 48hrs been holding on chat for over an hour! Really bad customer care!



Hola, @kerouacnismo. ¿Puedes seguirnos y enviarnos tu número de teléfono por mensaje privado? Nos gustaría responder. Gracias, Megan. 🌹

@ZARA devolví un pedido el 3 de diciembre y a día de hoy sigo sin recibir el reembolso. He contactado varias veces sin solución. ¿Podéis darme una respuesta clara, por favor? #AtenciónAlCliente @ZARA_Care



Hello @mswan1221.Can you please follow back and DM us your phone number, We would like to respond.Thanks,Megan.🌹

@ZARA_Care still waiting for someone to help me



Hello @Besiana684.Can you please follow back and DM us your phone number, We would like to respond.Thanks,Megan.🌹

Hi, I have sent you the details requested a number of times now



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