Adaptive Engineering
@adaptiveengine
We are an ultimate collaboration solution provider.Our CC Communications and Collaboration prdt Concourse continues to win industry awards in innovation
Adaptive Engineering will be attending Contact Center Expo & Conference in San Diego let us know if you will be there
Improve your FCR Empower your agents Transform Enterprise Communications adaptiveengine.com
Need Better FCR >Expert assist? get the right answer in real time use attribute based messaging goo.gl/2J6lx4
Need help with expert assist Need better First Call Resolution Concourse will transform enterprise communications adaptiveengine.com
Concourse makes the complex simple Allow your agents to get the answers they need quickly efficiently and I real time form knowledge expert…
The Concourse Product Concourse is a Call Center Productivity solution. At the heart of the system lies an enterprise instant messaging a…
•Concourse Attribute-Based Message Routing: Concourse enables messages to be routed based on user attributes. For example, if a CSR needs…
When trying to connect with important business people, pay your respects and recognize the importance of their gatekeepers. \
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