ajsupport's profile picture. Official help from the Animal Jam Support team! Stay up to date with the latest game news at @animaljam.

Animal Jam Support

@ajsupport

Official help from the Animal Jam Support team! Stay up to date with the latest game news at @animaljam.

Need help? Head to our Help Desk on animaljam.com where you can review our help articles to assist in resolving issues. If you are unable to find a resolution, contact our support team by selecting "submit a request" located at the bottom of any article. #AnimalJam

ajsupport's tweet image. Need help? Head to our Help Desk on animaljam.com where you can review our help articles to assist in resolving issues. If you are unable to find a resolution, contact our support team by selecting "submit a request" located at the bottom of any article.
#AnimalJam

Question: What rests on top but not a knot; made for cold but will look hot; here today but later not? Answer: Today's Rare Item Monday! Check out the Rare Icicle Antlers in Animal Jam and Rare Snowflake Earmuffs in Play Wild! Don't miss out!. #AnimalJam #PlayWild #RareItemMonday

ajsupport's tweet image. Question: What rests on top but not a knot; made for cold but will look hot; here today but later not? Answer: Today's Rare Item Monday! Check out the Rare Icicle Antlers in Animal Jam and Rare Snowflake Earmuffs in Play Wild! Don't miss out!. #AnimalJam #PlayWild #RareItemMonday
ajsupport's tweet image. Question: What rests on top but not a knot; made for cold but will look hot; here today but later not? Answer: Today's Rare Item Monday! Check out the Rare Icicle Antlers in Animal Jam and Rare Snowflake Earmuffs in Play Wild! Don't miss out!. #AnimalJam #PlayWild #RareItemMonday

Please send our Customer Support team a detailed message so they can help you further. bit.ly/AJContactSuppo…


You can send us a DM with the information and details!


Please send our Customer Support team a detailed message so they can help you further. bit.ly/AJContactSuppo…


If you have any questions/concerns about any restrictions on your account your parent can contact us to discuss: bit.ly/AJContactSuppo…


It is being sent to just us. There's no gallery in AJ - Play Wild! But we may share paintings sent to us with the community. :)


Servers are currently down for scheduled maintenance-- they will be back up later this morning!


First, try refreshing just in case it is a visual error. If they are still there have your parent contact us: bit.ly/AJContactSuppo…


Wow that is a lot of animals! :D


What a nice group masterpiece! Thanks for sharing!


We are investigating now, thanks!


Hi there! Here's information on how to change your username: bit.ly/AJChangeUserna…


Then have your parent email us: [email protected] so we can help get your account linked up with a good email.


Yes, we will answer you via DM.


Please send an email to [email protected] and someone will look into this for you!


Hi there! We would be happy to help! Since we need to discuss your account details can you email us? [email protected]


Please email us at [email protected] with specific details of what you are seeing and the tech tips you have tried.


Please try clearing your browser's cache to see if that helps! Here are directions: bit.ly/AJCache


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