Amazon India Complaints
@amazonCOMPLAIN
An independent consumer forum .....
@jagograhakjago Amazon customers beware, Hub Manager/Delivery agent can cancel your order at any time w/o asking you and return product to seller. There is no recourse at @amazonHelp @AmitAgarwal @JeffBezos to get your package delivered. It may sound like a joke but it is true.
@jagograhakjago Amazon customers in India beware, Hub Manager/Delivery agent can cancel your order at any time w/o asking you and return to seller. There is no recourse at @amazonHelp @AmitAgarwal @JeffBezos to get your package delivered. It may sound like a joke but it is true.
@AmazonHelp Amazon fresh order has no option to pay through Amazon pay balance or through debit card at time of delivery. CS team unable to help.
@amazonIN i am still on call…waiting for ur supervisor to pickup my call…being on hold…from last 15 min….these are the perks of Prime membership @amazonIN @amazonCOMPLAIN
@Bakalevinay Sorry to learn that the order was cancelled/returning to seller without your consent. Please be informed, once the order is cancelled we will not be able to reinstate the order. Your input is important to us as we work to improve our services. Kindly refer to this…
No call back from @amazonIN CS n No refund for the missing @boschindia drill bit purchased thru @cliktech, despite 3 days passing for Order 405-1173142-7693940. @AmitAgarwal @JeffBezos, @jagograhakjago @nch1915
@AmazonHelp Order 405-1173142-7693940 of 30 Jun 25 delivered but item missing in package. When complained CR said to call back in 3 days time as order was COD. Pls callback customer as earlier as possible on your own instead of making customer chase @amazonIN for resolution.
As per NEW @amazonIN Policy, Refund for COD order incl order paid thru Card at delivery will ONLY be in Customers' Bank Acct. No more Refund in PayBalance. Close to Expiry items in Order#402-0172577-5257914 - NRI customer FORCED to add NRE Acct that doesn't accept INR! @nch1915
@amazonIN Fresh Order 402-0775775-7588355. Abnormal size potatoes. 4 pcs in 1 kg, 1 pc weighs 380gms - fit for buffaloes, pigs not humans. CS staff says-All items sold on FRESH r NON RETURNABLE. @AmazonIn FRESH dumping store REJECTS on online customers @AmitAgarwal, @JeffBezos
EXPIRED Verka Paneer supplied to customer. Customer REFUNDED after "3 DAYS INVESTIGATION" ! Reason for Refund - "DAMAGED IN TRANSIT" !! Why is Amazon ASHAMED to admit it's BLUNDER, fooling the system n management n frustrating customer? @AmitAgarwal @JeffBezos @Verka_Coop
Pathetic Amazon Fresh service in India. Customers are game for them. It takes them 72 hours to *investigate* an EXPIRED item delivered to customer, without providing any resolution. Bravo !! Go on and replicate that in South Africa too!
Please refund Rs 10 into @JeffBezos 's account when you finish *investigation* @AmitAgarwal !!
Pathetic Amazon Fresh service in India. Customers are game for them. It takes them 72 hours to *investigate* an EXPIRED item delivered to customer, without providing any resolution. Bravo !! Go on and replicate that in South Africa too!
Again.. No Delivery Attempted. FALSE message of Delivery Attempt *as usual*. Security camera footage is available @amazonIN. Why take orders in first place @AmitAgarwal if u can not deliver. Unprofessional. @JeffBezos leave grocery alone, better concentrate on books n household.
Pushing customer into DMing is ur ploy. If serious, u can resolve thru Order ID shared 2x n calls 2x. I'd rather not order thru @amazonIN Fresh than waste my time w unhelpful @amazonIN CS over represented by one community. Now STOP HOUNDING! @AmitAgarwal @amazonCOMPLAIN @nch1915
Pathetic @amazonIN Fresh as usual !
Not resolved. Infact my complaint fr undelivered item ws NOT EVEN REGISTERED despite calling 2x. Instead @AmazonIn Fresh staff LAUGHED n asked me to call back after online payment is settled by Amazon merchant. My request for callback was declined. @AmitAgarwal @amazonCOMPLAIN
@amazonIN Fresh Ord404-6028914-0645960. Paid fr 2 Nestle Max Munch Bars. Only 1 delivered. Twice called CS. They ask to keep calling back until *Online payment* is settled by Amazon merchant. *Investigation* will run 3 days fr missing Choc! No refund.@AmitAgarwal @amazonCOMPLAIN
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