Clarks Customer Care
@clarkshelp
The official Twitter for Clarks Shoes UK Customer Care.
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Hello immyarroyos, To enable me to assist further, please respond confirming your order number, that you are the account holder, e-mail and billing address? Please include if the store refunded in-store or sent back to warehouse for you. Many Thanks – Ellysia.
Hi Amy I'm sorry to see that! Please pop back into a store with the shoes and your receipt so a member of staff can take a look for you. I am sure they’ll be able to help Kind regards
If classic and elegant are your go-to adjectives, then our Pure collection might just be for you. #SpringStyle clarks.co.uk/Womens/Pure-Co…
We're experiencing a very busy time & whilst we aim to respond as quickly as possible, we're running a reduced service. Please don't send follow ups, we'll be back in touch. You can also call on 01458899901 for an instant reply. This week we're open Mon-Fri 09:00-18:00.
Our offices are closed over the Bank Holiday weekend from Friday 2nd April up to and including Mon 5th April. We aim to reply as soon as we can when our offices re-open on Tues 6th April.
Hi, In-store fitting appointments aren't available to book at this moment in time. We will be reviewing the decision to re-open our stores when the health & wellbeing of our employees & customers can be protected, and following guidance from Government. Thanks - Caragh
We're experiencing a very busy time & whilst we aim to respond as quickly as possible, we're running a reduced service. Please don't send follow ups, we'll be back in touch. You can also call on 01458899901 for an instant reply. This week we' re open Mon - Fri 09:00-16:00.
We're currently experiencing a very busy time & whilst we aim to respond as quickly as possible, we're running a reduced service. Please don't send a follow up, we'll be back in touch. You can also call us on 01458899901 for an instant reply. We' re open Mon - Fri 09:00-18:00.
We're currently experiencing a very busy time of the year & whilst we aim to respond as quickly as possible we are currently closed on a Saturday & Sunday. If you would like a quicker answer to your enquiry please call us on 01458899901. Many thanks.
Hi I'm sorry to see that! Please pop back into a store with the shoes and your receipt so a member of staff can take a look for you. I am sure they’ll be able to help Kind regards
Due to the current situation, we're currently unable to respond via our Social Media Channels. To discuss your enquiry further, please get in touch via our Webchat service. This can be found on our contact-us page on the Clarks website. Please accept our sincerest apologies.
With you then, now and always. Clarks.
Happy Valentine's Day to all. Just know, we love your soles always & forever! The Social Team
While the colours may change, the design will always remain the same – timeless, iconic, original. #DesertBoot #ThenNowAlways #DesertBoot70
316 is the final number of shoes we managed to collect as part of our UNICEF Rights Respecting School Shoe Campaign in assications with @clarksshoes. Thank you to every students, every parents and carer, every member of staff who helped with with fantastic cause.
Good morning all. There's not a lot of sunshine around so we will have to make our own. I'm here today for your queries and questions. Have a great day - Ellysia
Happy Wednesday Clarksters! It's only 3 weeks until Christmas - still plenty time to buy your loved ones the perfect gift of some shoes! Let us know how your Christmas shopping is going? From Phoebe the Clarks Christmas Elf
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