codeboje's profile picture. I run http://FeedLetter.co & more & write about my journey and mind-stuff as a solo founder.

Use EMAIL for support

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@MindfulDevMag
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Jens

@codeboje

I run http://FeedLetter.co & more & write about my journey and mind-stuff as a solo founder. Use EMAIL for support http://FeedLetter.co @MindfulDevMag http://microappsdev.com/jens

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Do not DM me for support requests. Use email. Twitter stopped working for me and 99% doesn't even reach me


yeah, users always being clear...

codeboje's tweet image. yeah, users always being clear...

any book recommendations for gamification in apps/courses beyond stupid points and senseless badges?


we need a domain squatter release day where all their domains are freed once a year and made available for anyone again. And they get blocked from re-registering them


You can not please everyone. same app:

codeboje's tweet image. You can not please everyone.

same app:
codeboje's tweet image. You can not please everyone.

same app:

who the f decided it's a good way to sort like 1 10 2 233 3 a b


"Sounds brilliant on my studio equipment" is the musician's equivalent of "runs fine on my dev machine."


rebuilding was fun, let's see if marketing is too

codeboje's tweet image. rebuilding was fun, let's see if marketing is too

that's an example of unhelpful feedback. why? - not giving the error message - not giving details about what they did or the settings - no contact email the last is the worst as you can't even ask them.

codeboje's tweet image. that's an example of unhelpful feedback. why?

- not giving the error message
- not giving details about what they did or the settings
- no contact email

the last is the worst as you can't even ask them.

canceling @semrush is full of dark patterns... Over 8 screens, fear-mongering, forced questionnaires, forced email confirmation just to cancel a fcking service and then it's only a request to cancel. don't think I am gonna use them ever again


if your fee is 144 USD, then charge me that and not force me to pay 144 EUR... which is ~15 Euro more expensive


😂 AidBunny is on Uneed now and the first thing I get is a spam cold email from a random copywriter... I appreciate any upvotes: uneed.best/tool/aidbunny


sending Adsense users "Illegal traffic" warnings just because the traffic comes from duckduckgo, bing and co is 💩


too many freebies will attract the wrong type of people ☠️ They are not your customers


your gdpr compliance & privacy "policy" is worthless 💩 if you don't add your business name and address...


kudos to all dealing with customer support face-to-face or on the phone. every time I get a crazy one doing metal gymnastics, I am glad it's only via email and nobody sees my reactions...


another one from the strange comments section. for a free breathing timer app

codeboje's tweet image. another one from the strange comments section. for a free breathing timer app

I gifted my simple support widget a UI now and made it public after using it for ~2 years on my sites. No accounts and it's free 👉 aidbunny.com

codeboje's tweet image. I gifted my simple support widget a UI now and made it public after using it for ~2 years on my sites.

No accounts and it's free 👉 aidbunny.com

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