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In the past few years, the Southeast Asia region has experienced rapid growth in smartphone users, internet access, and eCommerce transactions. For app makers and publishers who want to address customer success in this region, find out more: cs-agents.com/blog/device_so…
5G is coming, are you ready? Learn more about the benefits and potential drawbacks of this new technology to your mobile apps and business by reading here: cs-agents.com/blog/5g/ #5G
Are your customers or users buying less than before? Or maybe they are no longer buying nor being active users at all. Then it's time you learn all about customer activation. Know what it is and why it is important: cs-agents.com/blog/what-is-c…
Electronic Sports (eSports) industry is on the "Billion-Dollar" rise, but how did it incredibly grow like this? Let's look back at their humble beginnings. cs-agents.com/blog/esports/
Managing your business' social media account isn't only about promoting your brand. What's more important is to use it as a tool in building connections and engagements with your customers. Learn more on how you can keep customers engaged online: cs-agents.com/blog/social-me…
A good product isn't the only thing you can give to your customers to satisfy them. After sales service is much more important in turning your satisfied customers into loyal ones. Learn how the important factors could help affect your CSAT. Read here: cs-agents.com/blog/factors-t…
Alongside development, there is a process that game companies must take before anything else. Learn more about Culturalization if you plan on integrating a region's culture and assure the elements of your game would be viable for your players: cs-agents.com/blog/culturali…
Regardless of the scale, your business can greatly benefit from social media by effectively listening to and engaging with your customers. Let us answer your every whats, whys, and hows, regarding social media for business by clicking here: cs-agents.com/blog/social-me…
Gacha/loot box, sure is a fun mechanic in-game. It's also a fair way of making your app free to download. But did you know that in some parts of the world, it is considered gambling and illegal? Be aware of its regulations by reading here: cs-agents.com/blog/history-l…
Retaining customers is no easy task. Learn how a loyalty program can be a solution for your customers to feel valued and stay: cs-agents.com/blog/10-tips-e…
Yes, one of your company's priorities is to focus on your customers and monitor the customer experience -- But how do you know if you're measuring the experience the right way? Learn more here: cs-agents.com/blog/important…
Some may think that localization is only about translations, and it should have the least priority in a game's development - but is it really? Learn why this process is vital to keep you away from problematic contents and in-game issues. Learn more here: cs-agents.com/blog/game-loca…
The Sharing Economy allows people with needs to connect and find convenient alternatives to traditional services. Make use of these points to make sure your sharing service can succeed. Find more here: cs-agents.com/blog/keys-to-s…
Are you interested in knowing the satisfaction level of your customers? Net Promoter score is one of the simplest tools in finding insights to gain valuable information needed for your customer support strategies. Find out why: cs-agents.com/blog/what-is-n…
Game reviews are more than just impressions written by users. How much could reviews affect the sales of your game? Find it out here: cs-agents.com/blog/game-revi…
We’re aware of an issue impacting people's access to Instagram right now. We know this is frustrating, and our team is hard at work to resolve this ASAP.
We're focused on working to resolve the issue as soon as possible, but can confirm that the issue is not related to a DDoS attack.
We’re aware that some people are currently having trouble accessing the Facebook family of apps. We’re working to resolve the issue as soon as possible.
Our team planned ahead and is very excited to announce that we officially rebranded our service website Social App Support to CS Agents! cs-agents.com/news/social-ap…
Want to know how your social media performs? Here are the social media metrics to track what matters to your business growth. socialappsupport.com/en/blog/social…
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