CSMFetch.com
@csmfetch
Curated Customer Success content. The Customer Success Professional’s best friend!
You might like
Great read: Customer Success Disasters and How to Avoid Them: smartkarrot.com/resources/blog…
Need to scale your customer success business? Check out our category "Strategies to scale". Great reading! feedly.com/i/subscription…
It's all about delivering customer value! Had a great meeting with Steve Thompson of Value Lifecycle today. Highly recommended for anyone looking to move from customer business reviews to "value" reviews. valuelifecycle.com/about-us/
Score a Customer Success Touchdown! csmfetch.com/post/score-a-c… #programstrategy #feedly
csmfetch.com
Score a Customer Success Touchdown!
While every Customer Success organization has their own unique strategy, the end goal remains a constant: To help customers achieve their desired outcomes with a great experience. Below are 5...
Enjoyed this article and included it in our Change Management and CS Culture boards On Becoming Customer-Centric: Using the Head, Heart, and Hands Model customerthink.com/on-becoming-cu…
We're excited to be mentioned in the recent Customer Uplift newsletter! us3.campaign-archive.com/?u=7941293d48d…
A novel way to view curated insight by customer lifecycle phase/milestone! csmfetch.com/post/1-click-c…
Found this interesting read about Journey Manager hiring from 2019. Did a quick Indeed search for "Journey Manager" and got a single page of results. Hoping that goes up in 2021...such a valuable role for SaaS! mycustomer.com/customer-exper…
Christmas comes early...we recently added 4 new curation categories! Operations, Playbooks, Training and Voice of the Customer. Check it out at csmfetch.com
A phenomenal read. It's no wonder why @ZoominSoftware was a 2020 Gartner Cool Vendor in CRM Customer Service & Support. "The customer experience isn’t driven by marketing or technical writers or support or developers. It’s driven by all of the above. " zoominsoftware.com/blog/content-d…
Tremendous development for countless support teams. businesswire.com/news/home/2020…
Suffering from application sprawl? @clickup developed one app to replace all apps for tasks, docs, spreadsheets, goal tracking, email and more. techstartups.com/2020/12/15/pro…
techstartups.com
Productivity app ClickUp raises $100M in Series B funding to replace other workplace apps across an...
Since the introduction of personal computers in the early 80s, productivity software has changed the way we work and made tasks easier for office workers. Productivity software is often used for...
Milestones Professional is a Gantt chart software I've used for years. They have a feature allowing you to expand the chart space for a defined time period. Perfect for 2020 don't you think? :)
Unreal amount of data breach news lately. Are folks paying attention? Check out just a few from today alone: feedly.com/i/subscription…
Nice - a high level CX measurement chart - in Gantt form! 1. define phases 2. determine survey points 3. calculate & display throughout journey
United States Trends
- 1. Good Thursday 28.1K posts
- 2. Happy Friday Eve N/A
- 3. ESPN Bet N/A
- 4. #thursdayvibes 2,174 posts
- 5. #thursdaymotivation 1,359 posts
- 6. #ThursdayThoughts 1,384 posts
- 7. #Talus_Labs N/A
- 8. #ThankfulThursday N/A
- 9. Lakers 86K posts
- 10. Vatican 10.8K posts
- 11. $APDN $0.20 Applied DNA N/A
- 12. $SENS $0.70 Senseonics CGM N/A
- 13. Grapefruit 1,537 posts
- 14. Unplanned 6,395 posts
- 15. Wemby 28.9K posts
- 16. Marcus Smart 7,030 posts
- 17. Blazers 10.1K posts
- 18. Captain Kangaroo 1,300 posts
- 19. Russ 12.3K posts
- 20. Shroud 5,881 posts
Something went wrong.
Something went wrong.