CUSTOMER FRAME
@customerframe
We help businesses + organisations put customers at the heart of everything they do to help improve productivity, drive advocacy & create competitive advantage.
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A great initiative Australia Post with tips for improving your #customerexperience during delivery. Quick tips: 🚀 reduce signature on delivery 🚀 consider apartment-dwellers 🚀 offer more collection points Check it out here ow.ly/UpU450EYQPC
Big fan of this pic Sueanne from @customerframe snapped last week! Sums me up nicely - I turn coffee and coloured pens into life-changing business guidance 😜
Worried about unhappy customers? You should be! Try to H.E.L.P them by listening, empathising + leading them to a resolution that suits them. It may just save your business. Great article, thanks @SteinbrecherInc ow.ly/BYPV30m4LTK #customerframe #customer #business
entrepreneur.com
4 Steps to Win Back an Unhappy Customer
It doesn't matter if the customer isn't right, you have to make them feel like they are.
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