Elevatum
@elevatum
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In my book "Thinking in Services" (2018, @bispublishers), I stopped short of predicting the imminent demise of low-fare airlines, under a section called "Fare game" (Chapter 8, 'Tensions'). Next: Watch as @Ryanair metamorphizes into ... wait for it ... a legacy airline! 😱
JUST IN: Wow Air shuts down after failing to secure new funding bloom.bg/2FGa9xS
This is a key problem in design. This is why I have started using (and teaching) a method by which you have to solve a sudoku-style design puzzle to generate stories. That way we more quickly identify blind spots and biases.
It is entirely possible to do a tonne of research and keep heading in the wrong direction. It is not about volume or speed of research, it is about making sure you're looking for the right things in the right places. Please use great caution if your purpose is validation.
Workshop: Developing Strategic Narratives March 13, 2019, Beerse, Belgium eventbrite.com/e/developing-s…
Reading this book will ward off evil --- dark, deep and ‘disturbingly small’ design flaws that cause services to fail in the most unexpected ways --- and prevent headaches and heartaches.👹⚡🧙🏼♀️ implementing.design/book/
To understand something is not to be able to define it or describe it. Instead, taking something that we think we already know and making it unknown thrills us afresh with its reality and deepens our understanding of it. ~ @haraken_tokyo
Don't let people's negative opinion of you overpower the positive opinion you have of yourself! Don't give away your personal power to someone who suffers from low self esteem and then tries to push it onto you! Tell them, "You be you, Im'a be me!" #Winning
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Join me for free on WowApp to earn, share and make a difference! wowapp.com/w/marcovanderl…
If I have seen further, it is by standing on the shoulders of giants rt @dexterroona #quote #quotes #socialmedia infobunny.com/6-ways-to-be-m…
6 ways to get mentored by anyone that you would like as a mentor. @dexterroona infobunny.com/6-ways-to-be-m…
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