getclosure's profile picture. Digital research and advisory firm, focused on understanding customer feedback.

Getclosure

@getclosure

Digital research and advisory firm, focused on understanding customer feedback.

Getclosure reposted

#StateOfConversation 2021 | Conversational intelligence analysis. 50+ experts share their thoughts. Including @ThatChristinaG @jaybaer @DrJillianNey @Mike_Stelzner @cspenn @janetmachuka_ and many more ... ow.ly/VSK050DNxJB


Getclosure reposted

We are thrilled to announce that, serial entrepreneur, venture capitalist, & Founding CEO of @MyGrowthFund, Vusi Thembekwayo, has joined the Silicon Cape board. The board will be moving to a co-chair governance structure & will now be led by Vusi & @DrSumarieRoodt as co-chairs.

SiliconCape's tweet image. We are thrilled to announce that, serial entrepreneur, venture capitalist, & Founding CEO of @MyGrowthFund,  Vusi Thembekwayo, has joined the Silicon Cape board. The board will be moving to a co-chair governance structure & will now be led by Vusi & @DrSumarieRoodt as co-chairs.

Getclosure reposted

New blog by @oiioxford academic Professor Mark Graham @geoplace explores why thinking about the geographies of platforms is of crucial importance if we are to tame their power. Full article out now in Urban Geography. bit.ly/3aMtFq4

oiioxford's tweet image. New blog by @oiioxford academic Professor Mark Graham @geoplace explores why thinking about the geographies of platforms is of crucial importance if we are to tame their power.  Full article out now in Urban Geography. 
bit.ly/3aMtFq4

Getclosure reposted

"Facts, fakes and fast news – it’s not all bad news for journalists" - a report on a webinar I joined with two top UK fact-checkers responsesource.com/blog/facts-fak…


Getclosure reposted

On this CYBER we have the great @BiellaColeman on to talk about what happened to Anonymous; the hacktivist collective that used to dominate headlines and was the hacker bogeyman for boomers the world over. Give it a listen! @vice @motherboard vice.com/en_us/article/…

vice.com

Whatever Happened to Anonymous?

It was once the hacking bogeyman, but now it seems no more.


Getclosure reposted

All news sites - even those we trust - face #disinformation risks. Advertisers need to assess these for #brandsafety. Read our new risk ratings for South Africa and the UK: disinformationindex.org/2020/01/rating…

DisinfoIndex's tweet image. All news sites - even those we trust - face #disinformation risks. Advertisers need to assess these for #brandsafety. Read our new risk ratings for South Africa and the UK: disinformationindex.org/2020/01/rating…

Getclosure reposted

Digging for dung, unearthing corruption: This South African investigative nonprofit @amaBhungane could help take down the president bit.ly/2E4Qw2M via @NiemanLab


Getclosure reposted

New: My talk on why I fear ad-financed digital economy could lead us to surveillance authoritarianism, and how. ted.com/talks/zeynep_t…

zeynep's tweet image. New: My talk on why I fear ad-financed digital economy could lead us to surveillance authoritarianism, and how. ted.com/talks/zeynep_t…

Getclosure reposted

"Dealing with a complaint: You need to listen, always see it as feedback & engage constructively with the complainant." @getclosure #FNBBiz


#CellC communicate effectively with customers ht.ly/dSN4y


Prompt, professional service from @PicknPay ht.ly/dfql0


Compliment of the week goes to #Auto&General ht.ly/cSiPt


Prompt service from #CellC impresses customers: ht.ly/cHQIY


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