Grailed Support
@grailedsupport
Please check out our FAQs: https://help.grailed.com/hc/en-us. For any additional support questions, please visit us at http://help.grailed.com | fire for all
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We’re here to help- send us a DM of your username + email, we’ll help you get things sorted. Please note if you’re private we can’t see you.
We’re aware of the ongoing issues some users face at the moment with our iOS app. If you are experiencing this, please upgrade to 6.4.1 if you see it on the App Store; if not please uninstall and reinstall the app. Beyond this, feel free to hit us up here or at [email protected]
We have fixed this with the most recent version of the app. If you have any other issues with the app on iOS14 give us a shout!
We're currently working on a technical issue related to uploading photos on iOS 14. For now, please use the web sell form. We'll let you know once it's fixed.
We're currently working on a technical issue related to uploading photos on iOS 14. For now, please use the web sell form. We'll let you know once it's fixed.
Our Grailed and Heroine servers are temporarily down due to an outage on our third-party provider’s side. This will affect a number of users depending on geographic location. We are currently working on this, so please bear with us and thanks for your patience!
The Grailed Android App is finally here! play.google.com/store/apps/det…
Grailed is currently investigating an issue preventing users from uploading listings. We appreciate your patience while we work on solving this issue.
Grailed is currently experiencing degraded performance. We appreciate your patience while we work on solving this issue.
Thanks for your reports, everyone! Grailed is back up and running-- fire for all.
Thank you for your feedback in regards to our new PayPal Business Account Requirement for all sellers on @grailed. Trust & Safety for all users on @grailed is of upmost importance. Please see our reddit thread below for more information about this update. reddit.com/r/Grailed/comm…
Hey Guys! To increase security on Grailed, we now require all sellers to upgrade their accounts to PayPal business accounts. For more information about the update, or any questions in regards to your account, please DM us. We thank you for being a part of our community.
Hey Guys! Thanks for your feedback, we've added a back button! Please be sure to update Grailed in the App Store for our latest fix.
The One That Started It All: A History of The Jordan 1 by @pete_forester - grailed.com/drycleanonly/j…
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