"Using an Omnichannel Approach for Exceptional Customer Experience" by @Knowmaxai hackernoon.com/using-an-omnic… #omnichannel #omnichannelsoftware
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Using an Omnichannel Approach for Exceptional Customer Experience | HackerNoon
63% of customers expect companies to provide customer service across all their social media channels and to use social networks to connect with brands.
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