Hal Stanley
@halstanley
Product Management & Service Marketing Leader
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What makes a compelling service offer? @halstanley breaks it down at day 1 of #TSW21! #serviceoffer #serviceofferportfolio #creatingserviceoffers
👏🏼Such a fun conversation w @thomaslah_tsia - thx 🙏🏽@TSIACommunity for inviting me #TSW21
"I think that data driven insight, personalization, and targeted engagement are the secret sauce of the future. The simple things can be automated, and the high level things can be targeted." 🎯 - @ntaychak, EVP, Customer Success, @salesforce #CustomerSuccess #tsw21
"Customization is a killer. Three words - Simple. Standard. Scalable. That's key to the transition from onsite to virtual delivery." - George Humphrey, VP & Managing Director, Service and Delivery Research, TSIA #TSW21
“On our websites, we all talk about delivering outcomes but we have a gap in the ability to measure those outcomes.” @thomaslah_tsia #TSW21
In the past, partners have been the path to successfully deliver products to the emerging geographies, so why not use partners to extend your customer success function to those customers as well? Read more 👇 ow.ly/nQrF50ERMqI #xaas #saas #channelpartner #tsia
In this blog post by @halstanley you'll discover why the role of service offer leaders in this ongoing industry transformation has never been more critical. ow.ly/qmby50EPzWA #technologyserviceoffers #serviceofferportfolio #serviceoffer #tsiablog
On the virtual stage now at #TSIAInteract! "You have to deeply understand the customer and their goals and start every conversation with what they want to do with their business. Empathy is going to be key." @BillRMcDermott @servicenow! 👏👏👏
"Stop calling the technology the product. As an industry, we must think in terms of a complete offer which includes technology, services, and data analytics." Hal Stanley, TSIA, Sr. Director, Service Offer Portfolio Research. #tsiainteract #serviceoffermanagement
We got our outside-in benchmark on our #CustomerSuccess operations from our friends at @TSIACommunity today, led by @philnanus. Even we need external input and we learned so much. If you're not getting advice from TSIA, you're definitely missing out.
Here's what I've been working on lately: Customer Success Services for Symantec. goo.gl/EYZAg9
Oh my! I've ignored Twitter for long enough...time to get back into the flow. :)
@halstanley so great celebrating hb1254 signing with you and your sweet mom today! #cancerendswithme
Happy to join @RepScottSimon and the Leukemia Lymphoma Society today to testify in support of #RightToTreatment!
LA Sen H/W Committee unanimously passes HB1254! @RepScottSimon @PeteMartinezUSA @LLS_MSLA @LLSAdvocacy @halstanley
Is it my imagination, or is there a lot more customer support/service hiring going on? :)
United States Tendências
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- 2. Corey Day N/A
- 3. Duke N/A
- 4. Mara N/A
- 5. Phil Rowe N/A
- 6. Jim Snow 2.0 N/A
- 7. Willie Colón N/A
- 8. Arizona N/A
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- 10. Joselyne Edwards N/A
- 11. Javonte Williams N/A
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- 16. Jalen Green N/A
- 17. daniela N/A
- 18. Jordan Leavitt N/A
- 19. Soriano N/A
- 20. Jacob Bridgeman N/A
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