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protip: check your mail before you contact customer service to see where your package is. I lost count on how many people say OOPS IT WAS IN THE MAILBOX
How I ruined christmas today: someone wanted to return a blanked, we sent them a lable to return the blanket, but they dont understand that delivery services will pick up.
weve been in a pandemic for a year now. do people really still need to be told there are shipping delays, DURING THE HOLIDAYS?
why is it always dudes who are the shittiest to customer service people. I don't care if you go on social media. i don't care if you dispute with your bank. sorry you ordered 4 hats you didn't want.
Why do people need to be reassured their order was placed? You got an order number, the charge is on your bank account DONT CALL ME ABOUT IT
how did you ruin christmas today? me? I sent a substitute flavor of cheese. "I do not spend hard earned money buying items that will be replaced with your whims. Last I checked, COMPANY is not a charity."
C: I just placed an order online and wanted to add a personal message. Can I still do that? Me: we are unable to change orders once they have been submitted C: Not even to just add a message not change or add product?
Why are people surprised that gift companies are sold out on the last shipping day of the year.
Do people really not realize that shipping is going to be delayed, because like, we’ve been in a pandemic for a year now. And it’s Christmas
Today’s dramatic email: I paid for ups and the package was sent us mail, I guess my cousin will just have to risk food poisoning. Ma’am you ordered smoked salmon. That shit has a 3 year shelf life
Me on the 📞: yes I’ll have our order department call you in an hour when they come in 3 mins later on chat: yes, didn’t we just talk on the 📞 Cust: I’ll just shop elsewhere Me: ok thank you for your kind patience..... Do people still not realize businesses are short handed?
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