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Zoho Schools of Learning are encouraging our youth to be non-conformist and engage in lifelong learning. Valuing skill sets and abilities more than degrees, Zoho schools are bridging the gap between education and employment as well as future-proofing youth. Earning while…
Next on our Wheels of Ticketing series: Departments 🗂️ Each department in Zoho Desk can work almost like a mini help desk with its own service reps, channels, and workflows. This gives every division the freedom to run smoothly while staying connected as one system. Learn how…
Next in our Wheels of Ticketing series: Layouts in Zoho Desk 🗂️ When your help desk starts to feel like a maze, a thoughtful layout can light the way. Layouts let you tailor what your service reps see and hide what they don’t, so they spend less time searching for the right info…
We’re kicking off a new series on the Zoho Desk community: The Wheels of Ticketing, where we explore Zoho Desk concepts through real stories. The first post, Find your Fields, focuses on something basic but often overlooked: ticket fields. What they are, how they work, and how…
Being frugal is a good idea for anyone and it is particularly important for entrepreneurs. If you are stretching your finances to afford to live in a high cost of living area, it may be time to think about moving to a low cost of living area. If you have friends who…
Zoho Desk's Instant Messaging (IM) platform is constantly evolving to help businesses deliver personalized, accessible, and faster customer support—just as customers expect from their messaging experience. Here's a quick rundown of the top IM updates👇 📲 New channels: Connect…
“By replacing your morning coffee with green tea you can lose upto 87% of what little joy you still have left in your life.” #GoodMorning☕️
Featurecast Story 1 - Canned Messages
Imagine having a set of handy responses saved in a can, and when a customer asks a common question, you can simply 'open the can' and use the pre-made message 🥫 Canned messages save time, can be personalized, and ensure that everyone says the same thing. Read more 👇 #CustServ
But to the eyes of the man of imagination, nature is imagination itself.
However many times you look at this scenery, you never get bored - today's edition. The biggest blessing of life is I get to live amidst all this. 🙏
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