Coinbase Support will NEVER under any circumstances ask for the following: -Account login info -2FA codes -To download software to your device -Send funds to an external wallet address If anyone claiming to be w/Coinbase Support makes these requests, contact us immediately.
Even when victims fall silent, the blockchain speaks. Today’s Consumer Protection Tuesday shows how we traced $600K robbed in Toronto—pinpointing suspects & funds within hours. Crypto’s transparency keeps people safer. coinbase.com/blog/Consumer-…
If you got a credit-monitoring notice from Coinbase by mail, it's legit. No action needed beyond reading it. Questions? Reply here or visit our Help Center.
“Free token airdrop”? Think before you click. Scammers are using fake airdrops to drain wallets—one click can cost you everything. Here’s how to spot the scam (and stay safe): coinbase.com/blog/consumer-…
Coinbase helped drive a major law enforcement win: the U.S. Secret Service has seized $225M in stolen crypto tied to pig butchering scams—and is returning funds to victims. If you think you were affected, you may be eligible for restitution. Learn more: coinbase.com/blog/consumer-…
coinbase.com
Consumer Protection Tuesday: How Coinbase Helped the Secret Service Seize $225M in Stolen Crypto
In one of the largest law enforcement seizures of crypto tied to online investment scams, the U.S. Secret Service has successfully taken control of $225 million in USDT stolen through “pig butcheri...
Meet Coinbase Concierge: an expert dedicated to levelling up your experience. → Personalized assistance → Fast-track issue resolution → Strategic support tailored to your goals Rolling out now to Coinbase One Premium members, top traders, and high net worth accounts.
POV: You're a fraud analyst at a crypto exchange - what would you do in this case? User context: - Experienced crypto user - Regular transaction history - Makes crypto sends frequently Flags (in last 30 days): - Logins from 4+ countries - Multiple 2FA authentication failures -…
Yesterday, I asked CT to act as a fraud analyst on a challenging case. The results were clear: most thought we should request more info or block the transaction. Let’s go deeper: Quick reminder on the case context: - Experienced crypto user - Multiple flags e.g. recent 2FA…
Think you've been the victim of a scam? You’re not alone—and you’re not powerless. Being scammed is a painful experience, but what you do next makes all the difference. coinbase.com/blog/consumer-…
We are launching a new bug bounty program exclusively focused on onchain vulnerabilities with rewards of up to 5M USDC. We invite security researchers and the broader onchain community to identify and responsibly disclose vulnerabilities in any of our deployed smart contracts. By…
Good computer hygiene = better account security. Protect yourself with these 7 simple habits: coinbase.com/blog/consumer-…
coinbase.com
Consumer Protection Tuesday: A Guide to Everyday Computer Hygiene
Consumer Protection Tuesday: A Guide to Everyday Computer Hygiene
Just got a text about your crypto account? Don’t click. Don’t call. Don’t trust it. Anyone can fake a message. Verify on your own. Learn how to protect yourself from customer support scams: coinbase.com/blog/hang-up-t…
coinbase.com
Hang up the Phone - Stop Social Engineering Scams
Hang up the Phone - Stop Social Engineering Scams
🚧REMINDER🚧 A Coinbase systems upgrade is scheduled for 7am PT on Saturday, August 2, 2025. Expected duration: 4 hours. During the upgrade: - Trading on Coinbase.com and the mobile app (Coinbase and Coinbase Advanced), deposits and withdrawals, transfers out of…
Deepfake scams are getting personal. A panicked call. A convincing voice. A request for money. If it’s urgent and emotional, take a deep breath and verify who’s really on the other line. coinbase.com/blog/consumer-…
coinbase.com
Consumer Protection Tuesday: How to Spot Deepfakes Before It’s Too Late
Consumer Protection Tuesday: How to Spot Deepfakes Before It’s Too Late
We’re proud to announce @Coinbase as a core collaborator on the Web3SOC framework. Their team’s contributions have helped strengthen the shared commitment to security, integrity and trust in decentralized finance that the framework aims to facilitate. Details below.
We're in the process of closing inactive Coinbase accounts in the EU. All of these zero balance accounts who are deemed inactive were sent an email on June 9 2025. If you received the email and would like to keep your account open, simply log in before August 8 2025.
Security Reminder: Scammers may impersonate exchanges like Coinbase over email. How to stay safe: 1) Don't click links in suspicious emails. 2) If an email feels off, it probably is. Reach out to our team directly through our official channels. 3) Cross-check the email address on…
The Coinbase systems upgrade has been postponed, and will no longer be on Saturday, August 2, 2025 as previously announced. Coinbase services will be operating as normal on that date. A new maintenance date/time will be shared in the coming weeks. Thank you for your…
Scammers are now using AI to impersonate trusted voices, from CEOs to loved ones. Don’t fall for it. Learn how to spot and stop AI-powered fraud in part 1 of our new Consumer Protection Tuesday series: coinbase.com/blog/consumer-…
coinbase.com
Consumer Protection Tuesday: How Scammers are Using AI to Target Fintech Customers
Consumer Protection Tuesday: How Scammers are Using AI to Target Fintech Customers
In an age where anyone can fake your face or voice, trust isn’t generated—it’s earned. Biometrics, MFA, and awareness are your best defense. Here’s how to protect yourself in a synthetic world: coinbase.com/blog/consumer-…
coinbase.com
Consumer Protection Tuesday: How AI Is Rewriting Identity Verification
Consumer Protection Tuesday: How AI Is Rewriting Identity Verification
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