nginge's profile picture. Head of solutions at Sopra Steria dk. I am passionate about Customer eXperience, business development and strategy, I love to spend time with my kids and family

Nicolai Esmark Ginge

@nginge

Head of solutions at Sopra Steria dk. I am passionate about Customer eXperience, business development and strategy, I love to spend time with my kids and family

Talvez você curta

Hvis der er nogen som er interesseret så kom endelig forbi. lnkd.in/dhn_8YV


Customer Centric Transformation i den digitale tidsalder: Fra forretningsstrategi til platformsvalg ow.ly/ediD30366uo


Measuring Customer Satisfaction Shouldn’t Be Complicated ow.ly/XxALy


RT @flavmartins: Good read -> Customer Experience Journey Map or Service Blueprint? ift.tt/1dSl2LC #custexp #custserv #cx


RT @Sean_CCM: Sites optimized for #mobile see 3.4 percent conversion, more than double that of non-optimized #cx #ux lnkd.in/eMAzMws


RT @Sean_CCM: 2015 #custserv hall of fame - it's a philosophy not a department #cx @amazon top list again lnkd.in/eNF8x7x


RT @Sean_CCM: 80% say 1 poor #custserv will lead to them jumping ship within a week #cx lnkd.in/eBtjG6M


RT: @Sean_CCM: If you haven't taken the short Customer Centricity self assessment yet try here surveymonkey.com/r/CCM_Maturity…


Nicolai Esmark Ginge repostou

Enjoyed @sean_CCM session at the 20:20 Customer Experience Summit? Find out more here goo.gl/Fsnxpr #CX #2020network


Join @Sean_CCM at the 20:20 Customer Experience Summit where he’s speaking on- are we serving our customers well? bit.ly/SopraSteriaCCM #CX


Nice point of view on "Why Customer Experience Excellence Requires HR Engagement" | CustomerThink ow.ly/OKOFH #CX #custserv


RT @soprasteriaccm: On our blog, we ask if you've got your digital transformation strategy defined? bit.ly/1Oew8Gt


RT @Sean_CCM: How to go from big data to useful data - and improve the #customer experience #cx lnkd.in/ehZF2qy


CX Journey™: The DNA of a Successful Customer Experience cx-journey.com/2015/04/the-dn… #cx #custserv #cctr


Infographic: 12 Customer Service Quotes to Ignite Your Customer Support Team: goo.gl/ya9Y7Y #custserv


RT @flavmartins: 5 Customer Service Myths You Can’t Fall For [Infographic] bit.ly/1KpE9rE #custserv #custexp

nginge's tweet image. RT @flavmartins: 5 Customer Service Myths You Can’t Fall For [Infographic] bit.ly/1KpE9rE
 #custserv #custexp

Nicolai Esmark Ginge repostou

Is Call-Back Technology the Cure to Call Center Problems? bit.ly/1dpcCf5 #custserv #custexp

flavmartins's tweet image. Is Call-Back Technology the Cure to Call Center Problems? bit.ly/1dpcCf5
 #custserv #custexp

"10 Crucial Skills of Exceptional Customer Experience Pros" by @FLAVMARTINS ow.ly/L4QEX Good guidelines for better #CX #custserv


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