nmdhawal's profile picture. Love solving Customer Support challenges. Building http://Scogo.ai and using Twitter as a chronicle of my mistakes

Nitin Mukesh Dhawal

@nmdhawal

Love solving Customer Support challenges. Building http://Scogo.ai and using Twitter as a chronicle of my mistakes

Nitin Mukesh Dhawal reposted

Are there any non-profits working with BMC schools in Mumbai? Apni Pathshala would love to collaborate and support your work. If you’re working on improving education in these schools, please reach out we’d love to connect! ☺️


All you need is one ray of light. So proud of ApniPathshala

How apnipathshala.org is changing the life of differently abled students !

malpani's tweet image. How apnipathshala.org is changing the life of differently abled students !


Nitin Mukesh Dhawal reposted

ApniPathshala is very happy to partner with Scogo to provide cutting edge software solutions to keep students safe when they are online. This is what makes the ApnaPC special – it is truly an Education PC and not just a dumb PC! scogo.ai/blogs/apna-pc-…


Got these today. Thanks @kalapian_ and a nice touch with the farmer forward marketing

nmdhawal's tweet image. Got these today. Thanks @kalapian_ and a nice touch with the farmer forward marketing

Ordered mine. Ab bas Bluedart walon ke upar hai

Wonderful morning to wake up to customer love 🥰 Hum sayb customer ka sunte hai 🙏

kalapian_'s tweet image. Wonderful morning to wake up to customer love 🥰

Hum sayb customer ka sunte hai 🙏


Love @joinditto for such transparency

nmdhawal's tweet image. Love @joinditto for such transparency

Nitin Mukesh Dhawal reposted

Some of you know I am writing a book on Product Market Fit. Unlike the traditional book release, here I will be releasing parts of the book online as and when I get done with each part. Today I am releasing the first part = Chapter 1! Thread on Chapter 1 follows.


Nitin Mukesh Dhawal reposted

Proud to join #Versatility2025 by @versanetworks — where AI, security & digital experience converge. The future of enterprise support is agentic, automated & secure. @versanetworks @ScogoNetworks @nmdhawal @Dehradun @karansingh010 #Ani #Bitcoin #ChelseaFC

scogoai's tweet image. Proud to join #Versatility2025 by @versanetworks — where AI, security & digital experience converge. The future of enterprise support is agentic, automated & secure.
@versanetworks @ScogoNetworks  @nmdhawal @Dehradun  @karansingh010 #Ani #Bitcoin #ChelseaFC

Nitin Mukesh Dhawal reposted

Teachers turned students, AI turned the spark—3.5 hours of laughter, learning & lightning debates later… we’re just getting started. Stay tuned for more! ⚡🧠 #AIWorkshop #GenAI @ReGenAIWorkshop #IranVsIsrael @AIWORKSHOP1 @AILearnIA @karansingh010 @ScogoNetworks

scogoai's tweet image. Teachers turned students, AI turned the spark—3.5 hours of laughter, learning & lightning debates later… we’re just getting started. 

Stay tuned for more! ⚡🧠 

#AIWorkshop #GenAI @ReGenAIWorkshop #IranVsIsrael @AIWORKSHOP1 @AILearnIA @karansingh010 @ScogoNetworks
scogoai's tweet image. Teachers turned students, AI turned the spark—3.5 hours of laughter, learning & lightning debates later… we’re just getting started. 

Stay tuned for more! ⚡🧠 

#AIWorkshop #GenAI @ReGenAIWorkshop #IranVsIsrael @AIWORKSHOP1 @AILearnIA @karansingh010 @ScogoNetworks
scogoai's tweet image. Teachers turned students, AI turned the spark—3.5 hours of laughter, learning & lightning debates later… we’re just getting started. 

Stay tuned for more! ⚡🧠 

#AIWorkshop #GenAI @ReGenAIWorkshop #IranVsIsrael @AIWORKSHOP1 @AILearnIA @karansingh010 @ScogoNetworks
scogoai's tweet image. Teachers turned students, AI turned the spark—3.5 hours of laughter, learning & lightning debates later… we’re just getting started. 

Stay tuned for more! ⚡🧠 

#AIWorkshop #GenAI @ReGenAIWorkshop #IranVsIsrael @AIWORKSHOP1 @AILearnIA @karansingh010 @ScogoNetworks

मुस्कुरा कर दूर रखता हूँ सबको, कहीं मेरी शख्सियत के सुराख न दिख जाये.


I keep getting jealous seeing D2C guys' posting pics of customer love. B2B wale customer ko true Agentic support dikhaya aur woh kya bola "Hmm... Sahi hai. Let's connect next week again"


What can you gift to your loved one when they already own everything they need. It's a thought and with @ridhiimakkar help you could bring this thought to life. To the loving mother of my child and the solo traveller @aditi1987

Successfully turned a lot of eyes with these sneakers And honestly, who can blame them



Nitin Mukesh Dhawal reposted

Right now, AI’s biggest UX problem is our own lack of imagination. Chatbots were the first breakthrough interface for AI. You type, it responds. Simple. Intuitive. Easy to grasp. But that simplicity came at a cost. It locked AI into a human-shaped box. It made people think LLMs…


And these are the folks you need to build a great company

The person who focuses on one task and sees it through to completion—even if they work in a somewhat slow or outdated manner—beats the endless optimizer who jumps from tool to tool and always hopes a new piece of technology will help them finish what they start.



Every time a prospect compares an AI agent to a chatbot I just tell them this


Nitin Mukesh Dhawal reposted

BTS of the Scogo.ai launch, the Dopamine Rush Moment that every founder / builder experiences the night before a big release. Launch AI Agents in under 5 seconds for practically any website in the world for free Try it yourself @

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India specific AI use case - A upcoming CCTV brand, sells primarily thru resellers. Now as they are expanding beyond their home state, queries are coming in regional languages, mostly post 10pm and asking for bulk discounts for deals. Will share once our solution is ready


Nitin Mukesh Dhawal reposted

Money only has value if others have things they want to sell us in return for it.


Nitin Mukesh Dhawal reposted

Useful information: Medico Legal Certificate Whenever you have a road accident or a domestic accident at home/anywhere (like you slipped and fell) - ensure the first doctor who treats you, even for first aid, issues a prescription with their rubber stamp and regn no stating how…


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