Richard Hyman
@rahrichardh
Partner at Aria Intelligent Solutions - RAH Advisory Ltd - founder Verdict Research - former Strategic Advisor to Deloitte
قد يعجبك
Just checked out the refurbed @marksandspencer Food Store at the Pantheon. Most impressive new food store I’ve seen for many years. Massively enhanced authority in every category. A real competitive statement from @MachinStuart1
Does anyone know how to access Booking.com customer services? They have erected massive barriers to avoid engagement with their customers. Meantime, they have taken nearly £900 from my card with no warning or details. Any advice would be very much appreciated
Many thanks to @JohnLewisRetail for last night's event. A stellar guest list and really impressive Spring/Summer range preview. A very welcome return to positivity and confidence in new and exciting ranges
Our recent blog explores the implementation of AI in retail, and why it's better to get started sooner rather than later. Go to our website for more great insight: bit.ly/3ZSdEen #AIRetail #RetailInnovation #RetailConsulting
Non existant customer service from @CarjetUK / a business that cares nothing for its customers deserves no business. Avoid!!!
Great to discuss the critical subject of customer service with @Claerb for her outstanding piece for @ft today. ft.com/content/0a5d30…
Retail 2024 lessons from Christmas - who won, and why. My column for @drapers on why a Christmas to forget will be remembered by some rb.gy/y736
Emerson Royal on his ambition of winning a starting role back under Ange Postecoglou. “I started the season very well, as first-choice right-back. “I even scored in my first game, in the draw against Brentford. “I’m completely professional, it’s a healthy competition, which…
What went wrong at Wilko? Talking to @whatbutlersaw about what’s gone wrong and what’s needed to turn it round. theguardian.com/business/2023/…
As Wilko calls in administrators, Retail Gazette speaks to experts including @rahrichardh and @pat_gdretail to find out what went wrong for the value retailer and whether it has a future on the high street? retailgazette.co.uk/blog/2023/08/w… #wilko
At coombesheadfarm.co.uk/pages/faqs - wonderful food, great people and a warm, welcoming vibe. Brilliant job by Tom Adams, Ben Glazer and team
💡 Are online returns becoming a growing concern for retailers? 🔗 Visit the following link to learn how to minimize the impact of returns on profitability: thoughtprovokingconsulting.co.uk/post/how-to-mi…
Can brick-and-mortar retailers strike the right balance between digital technology and human interaction in-store?💡 Read to find out our thoughts: thoughtprovokingconsulting.com/post/store-exp… #Retail #ConsumerInsights #RetailForecasting #DataScience #RetailSolutions #DemandForecasting
Join our Strategy Partner, Richard Hyman, Senior Consultant Lara Benthall and Dave Food, Head of Supply Chain at Board International, as they discuss how retailers can optimise their returns process to mitigate margin dilution. Watch the webinar here: thoughtprovokingconsulting.co.uk/board-webinar
Talking green shoots @marksandspencer with hannah bolland @telebusiness telegraph.co.uk/business/2023/…
One overriding message from the great retail gathering in Barcelona - the industry has rediscovered its belief, is energised, and brimming with ideas. Here is my take thoughtprovokingconsulting.co.uk #RetailOutlook #FutureOfRetail #WRC2023 #WorldRetailCongresshas
My thoughts on the unfolding situation at JLP linkedin.com/posts/activity…
Over 2 hours wait for baggage at T5 - no communications - dreadful treatment of customers @britishairways @heathrow
My thoughts about this year’s Black Friday and its likely impact on Christmas trading linkedin.com/posts/activity…
Clearly, returns are a cost. But they are also an opportunity. Very much hope you can join us on 17th November to discuss how to make returns less of the former and much more of the latter. tinyurl.com/2s4j5jhs
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