Redo
@redo_hq
Redo is your go to platform for all the operations needs of your business - returns, support, package protection, and order tracking.
Introducing Redo AEO - the control center for understanding, tracking, and influencing how Al recommends your products. Join the waitlist: getredo.com/en/products/ai…
Designing everything in-house at the No Signal Studio, Thryfty's HQ in downtown Detroit, our brand partner is minimizing their impact on the environment to maximize their impact on the future.
From one tiny 1985 Brisbane surf shop to 65+ stores, 300+ brands, and thousands on the team. Our brand partner City Beach has built a global footprint online.
Get a deep dive into how Redo's Order Management System works: youtu.be/K09_xb3p_8Y?si… via @YouTube
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Redo's Order Management System
Team Redo is moving a little different this Monday after getting joined by @adamedmunds for company meeting. Adam is obviously one of the most talented leaders you’ll ever know but he’s also just a great person. Thanks for spending some time with us and helping us get better.
The first Utah company, @redo_hq, has been named to the @BessemerVP Cloud 100 Rising Stars list. This is no surprise to the @redo_hq 3000+ customers, 100+ employees and investors. The level of execution @sterlingmsnow and his team have shown is world class. How has @redo_hq…
Customer comment from a call TODAY: "I have to tell you that you're the fastest partner we've ever seen integrate, they went through, like, all the integration in like a month and a half. Usually, partners take like six months. So they moved fast, and they're out of the box…
Innovation doesn’t happen in silos, it happens when every piece works together. Join a live Inside Redo session with Aaron Evett, our Head of Revenue, as he dives into how each Redo product connects behind the scenes, the vision driving our platform, and what’s coming next.…
Founded in Los Angeles in 2017 by Stephen and Erica Malbon, the brand is rooted in a bold philosophy of self-expression and inclusivity. Its distinctive apparel and accessories set Malbon apart, guided by the power of collaboration and community. Our mission is simple: to make…
At Elwood, we set out on a mission to create our ideal wardrobe. Inspired by our favorite vintage pieces from the 80s & 90s, our garments are designed with the intention to bridge the gap between the past and the present. We are committed to reinvention, while incorporating the…
Join us today at 1pm MT for our first of a weekly series talking with the Redo GMs about what they're building. Kicking off today with Jordan Bleak talking through what we're building on with returns. RSVP here: getredo.zoom.us/webinar/regist…
What started as a returns solution has evolved into a platform that helps teams personalize the customer journey across marketing, conversion, operations, and support. It came from hundreds of conversations with brands trying to grow without adding more complexity. Think ⮑…
Introducing Jonny, our AI Return Agent - the smartest way to turn returns into revenue. 🚨The Problem Most return flows are static - no matter the customer or return reason, each customer gets the same experience. Revenue is left on the table and the customer experience is poor.…
🗣️ Come find us at Shoptalk! At the booth by day and afterparties by night, we're looking forward to connecting down at Shoptalk. Swing by and come chat, or if you have an open night, looking for an activity, reach out and let's get coming to an after party.
How To Consolidate Your Tech Stack To Maximize Post-Purchase Touchpoints And Boost Profits — Aaron Evett | Why Post-Purchase Boosts Retention, How To Turn Returns Into Exchanges, Why Streamlined Tools Improve Efficiency, How AI Improves Support (#377) ecommercecoffeebreak.com/maximize-post-…
ecommercecoffeebreak.com
How To Maximize Post-Purchase Profits | Podcast Episode 377
Optimize your post-purchase experience with proven strategies for order tracking, returns, and customer retention to boost conversions and lifetime value.
2024 was an incredible year for us. We are humbled by the growth, grateful for the challenges, and excited about the future. Reflecting on the year brings a lot of memories, many needed shoutouts, and a couple key highlights. 🤝 347% increase in merchants using Redo 💰 $182M in…
Retained return revenue should be a KPI for your team. When a buyer requests a return, at what rate is your business able to convert that request into a return or store credit instead of a direct refund? Our automated workflows are setup to optimize towards this metric. And we…
We're thrilled to be featured in the latest @boldmetrics blog about building a sustainable tech stack for apparel! Green returns, streamlined operations, and efficient resource usage are a few of the ways we support sustainability. You can check out the full blog here:…
Redo 🤝 The Shop app, powered by Shopify. The best in-app experiences offer additional value without asking users to leave the app. That's why we've integrated with the Shop app—the ultimate shopping assistant for order tracking, discovery, and now… returns and exchanges!…
Your business is throttled if you don’t know why customers are returning your products. Customer feedback is gold. It should be a goal to gather as much feedback as possible. There’s signals from order volume, reviews, surveys, etc, that you can tap into for info. But…
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