Abhay Sharma ✦ SFMCpundit ✦
@sfmcpundit
🚀 Salesforce Marketing Cloud Developer | Email Studio • Automation Studio • SSJS • APIs | Crafting personalized customer journeys
I just published DataFeedWatch: The All-in-One Product Feed Management Tool for Smarter eCommerce Growth medium.com/p/datafeedwatc… #EcommerceGrowth #FeedOptimization #DigitalMarketingTips #AdTech #MarketingAutomation
🚀 Agentforce 2.0 is launching now. Tune in 🔴LIVE and unleash limitless digital labor for every team.
The future of customer support & service is here: help.Salesforce.com is now 100% powered by Agentforce! Access smarter, faster answers — no login required. 🔍 Want even better results? Log in for personalized, grounded insights tailored to you! The era of AI-powered service…
In the first half of Cyber Week, retailers who used AI and agents in their service experience saw a 9% lift in conversion rate compared to retailers who did not. See the data and trends at our Shopping Insights HQ: sforce.co/3VdVy37
The holiday shopping season is upon us! It's a big time of year for marketers, especially those in charge of email and SMS. So, for this week's #MarketingChats, head to the comments and tell us what your biggest prediction is for this season.
Salesforce has a responsibility to prioritize the well-being of our employees—always. At Salesforce, we take urgent action when our employees feel unsafe or face discrimination, ensuring their safety and support. To our Ohana (our Salesforce employees), we are committed to…
I believe CEOs have a responsibility to take care of their employees—no matter what. Salesforce moves employees when they feel threatened or experience discrimination. To our Ohana—we always make sure you have the best benefits & care, & we will always have your back. Always. ❤️
🚀 Wiley is transforming education with Agentforce! As the first agent-first textbook company, they’re redefining service by blending AI & human collaboration. Case resolution up 40%, seasonal agents onboard 50% faster, & 213% ROI achieved. The future of education is here! 🌟📚…
In 2024, with labor force growth stagnant, exceptional productivity is vital for GDP growth. Agents amplify workers, driving innovation and efficiency. Productivity rose 2.2% in Q3, fueled by AI, enabling higher-value tasks. Agents redefine labor, ensuring sustained economic…
Salesforce: #1 Best Employer for Veterans. Thank You For Your Service & Happy Veterans Day. ❤️🇺🇸 forbes.com/lists/best-emp…
Welcome: Salesforce Tower Bengaluru! ❤️🇮🇳 bizzbuzz.news/technology/sal…
The Send Log Data Extension is an ongoing record accessible to users within Marketing Cloud that stores Send-Time data specified by the Admin User, including subscriber specific Attribute data or Unique Use-Case Data Extension row data. #SFMC #Salesforce @MarketingCloud #Dataext
Business units let you control access to and the sharing of information. Use the hierarchical structure of business units to control your brand while enabling access to messaging technologies to your users. #SFMC #BU #Salesforce @MarketingCloud
To get the best performance from your journeys, configure Journey Settings to determine when the contact enters a Marketing Cloud Engagement journey and which address Journey Builder uses to message the contact. #SFMC #Journeybuilder #Salesfoce @MarketingCloud
In Salesforce Marketing Cloud (SFMC) Journey Builder, goals are measurable customer actions that you want to promote or have your customers achieve. #SFMC #JourneyBuilder #Salesforce @MarketingCloud
Journey Builder Exit Criteria > These criteria are useful for ensuring that contacts only stay in the journey if they continue to meet specific conditions, optimizing campaign effectiveness and avoiding unnecessary communications. #SFMC #JourneyBuilder @MarketingCloud #Salesforce
In SFMC's Journey Builder, exit criteria determine the conditions under which a contact is removed or "exited" from a journey before completing all the planned steps. #SFMC #JourneyBuilder #Salesforce @MarketingCloud
Data relationships in Salesforce Marketing Cloud's Contact Builder allow users to link data extensions based on a shared column. #SFMC #salesforce #ContactBuilder #Dataextension
SFMC - An audience represents a collection of contacts that are grouped based on attributes that are used when they receive a message. An audience draws information from a sendable data extension. #AudienceBuilder #SFMC #Salesforce
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