ThrustVPS
@thrustvps
Providing value for money VPS solutions across the globe! Our Twitter account is monitored Mon-Fri, 9am-5.30pm GMT. [email protected] is monitored 24/7.
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Apologies for the recurrence of issues with our site, these have been dealt with and all services resumed. Many thanks for your patience.
Hi all, our website should now be back up and running, apologies for any inconvenience caused to our customers.
Unfortunately our website is down due to a DDOS attack, the team is working on remedying the situation as a priorty. Thanks.
Happy to say that our website, control panels and billing are now back up and running. Apologies for inconvenience caused to our customers.
We're currently experiencing a DDOS attack affecting our main website, Control Panels & Billing. We're working on this as the top priority.
@codewordone Hi, Support advises they have now dealt with your ticket, apologies for the delay.
@codewordone Hi, please advise the outstanding ticket numbers and we'll chase this up.
@codewordone Hi, apologies for the delay, the iovps team are working through the tickets and will responds asap. Thanks
Apologies for the service issues experienced by some customers, engineers are investigating and services will be restored soon. Thanks.
@CofoundersHou Hi, please DM your ticket number and we'll escalate, apologies for the delay.
@NotaryCam Hi, apologies, you should now have access to the CP. Thanks
@NotaryCam Hi, your password has been reset and you should now have access, please raise a ticket if you have any further issues. Thanks.
@CofoundersHou Hi, please respond on the ticket with the requested info. Thanks
Please remember to check spam folders if expecting a reply to a Support request, our team do respond to all tickets raised. Thanks.
Apologies for the continuing issues, we are working through the backlog. Please DM any relevant ticket numbers for escalation.
Apologies, our earlier updates referenced an incorrect email address in error. Please resubmit emails to [email protected]
Apologies for the current issues. For billing queries, please raise a ticket through the CP, for password (cont) tl.gd/n_1s06ag8
Apologies for the current issues. For billing queries, please raise a ticket through the CP, for password (cont) tl.gd/n_1s05p7g
Our technical team has now restored all systems. If you experience any further issues, please raise a ticket through your control panel.
We apologise for the issues experienced with our services over the weekend. This was caused by a phishing & DDOS attack on our systems.
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