Touch Support
@touchsupportinc
Reducing the complexity of IT. Customer Service Experts.
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MOST COMMONLY STOLEN TYPES OF DATA Data security risks are at an all time high, and with nearly constant innovations occurring in the tech space, these risks are not likely to subside. In order to implement... touchsupport.com/most-commonly-…
WHY DO PEOPLE HATE CALLING TECH SUPPORT? We’re already stressed any time technology goes down. That’s especially true when we need that piece of tech to finish an urgent task. There’s never a good time for... touchsupport.com/why-do-people-…
WHY IS CUSTOMER SATISFACTION SIGNIFICANT GAMECHANGER IN 2019? Our partner for live chat services, Live Chat Inc., has recently published Customer Service statistics for 2018. The report is based... touchsupport.com/customer-servi…
As a startup, establishing an effective customer support process should be one of your chief priorities. Many startups make the mistake of spending most of their energy on customer... touchsupport.com/3-reasons-your…
SHARED VS DEDICATED SUPPORT MODEL Many considerations come into play when deciding whether a dedicated or shared support model will better suit the needs of your organization’s outsourced customer support... touchsupport.com/shared-vs-dedi…
Global availability The status of our systems is checked from more than 15 locations all over the world, every five minutes to ensure maximum availability. Problem with your services? If you are encountering a problem, please... uptime.statuscake.com/?TestID=D0f8Py…
We don't just help with tech support, we do financial support as well! Check out all of our services that can help your business grow! touchsupport.com/expertise/fina…
DID YOU KNOW?! We have a blog that goes back to 2009, with articles ranging from entrepreneurial help to industrial articles and getting to know us! Take a look! touchsupport.com/blog/
Quality over Quantity > 95% Customer satisfaction rating *rated by Live Chat When you partner with Touch Support, we take the time to understand the unique products and services your organization offers.... touchsupport.com/expertise/outs…
When you team up with Touch Support for all of your #Linux support needs, you receive comprehensive, proactive protection against everything that stands between you and a job well done. #BPO touchsupport.com/expertise/outs…
Around the clock monitoring Our server monitoring team is available 24 hours per day, 7 days per week, 365 days a year. We schedule experienced technicians to work around the clock so you don’t have to! They... touchsupport.com/expertise/outs…
Take the pulse of your customer service and support department in the palm of your hand. You’re always on the move, whether you’re networking at a conference, or in an Uber, running a business means running around. As the head of... touchsupport.com/visx-analytics…
Touch Support team is growing! We have developed new roles, departments, and opened new offices to add talent to our ranks. Our promotion path allows our best-skilled techs to excel in managerial... touchsupport.com/touch-supports…
Touch Support will improve your SaaS integrations by providing a fast, tailored technical support experience from start to finish. When an application doesn’t work as expected, we provide you with expert assistance... touchsupport.com/expertise/outs…
When you team up with Touch Support for all of your Linux support needs, you receive comprehensive, proactive protection against everything that stands between you and a job... touchsupport.com/expertise/outs…
Touch Support Can Improve Your NPS Score By providing top notch third party customer service, Touch Support is likely to help increase your NPS score, as customer service has been shown to be a significant factor in customer... touchsupport.com/support-statis…
Take the pulse of your customer service and support department in the palm of your hand. You’re always on the move, whether you’re networking at a conference, or in an Uber, running a business means running around. As the head of... touchsupport.com/visx-analytics…
Regardless of the type of business you're running or even the industry you're operating in, it's safe to say that there are few factors more important than revenue. Receiving income payments, managing account balances,... touchsupport.com/expertise/fina…
Adaptable Managed Hosting Services With Touch Support, you are in control. Choose the functions that you wish to maintain and we will handle the rest. We will act as an extension of your team and guarantee that you will... touchsupport.com/expertise/clou…
Comparing to one of our first articles on outsourcing, and a follow up concerning outsourcing myths, the outsourcing industry today is considered as a prerequisite for growth. IT managed service providers are centers... touchsupport.com/business-proce…
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