#dxcommunitysummit resultados da pesquisa
Missed the #DXCommunitySummit morning sessions? Join us for the afternoon sessions beginning at 1 pm, Eastern. Don’t forget to invite your friends and colleagues: 🎟️ digital.gov/event/2024/03/…
#DXCommunitySummit Session 2 Customer experience is the sum of the public's interactions with any government service. Find resources on this topic at digital.gov/topics/custome… #DigitalServices #GovTech #CivicTech #CX #trust #security
digital.gov
Customer experience
Customer experience (CX) is the sum of the public’s interactions with any government service. An intentional CX strategy is essential to building and maintaining public trust, improving the efficie...
#DXCommunitySummit Session 3 #Governance provides a framework for decision-making by establishing standards & procedures, and clarifying roles & responsibilities. "Look for the levers you can pull that require agency-wide buy-in." Learn more: digital.gov/topics/governa…
digital.gov
Governance
Governance provides a framework for decision-making by establishing standards and procedures and clarifying roles and responsibilities. Digital governance encompasses all aspects of website managem...
#DXCommunitySummit Session 2 By evaluating the #UserExperience on federal websites & digital services, agencies can increase customer satisfaction, build public trust, & reduce burden on the public. Learn more: digital.gov/topics/user-ex… #UX #design #GovTech #CivicTech #usability
digital.gov
User experience
Websites and digital services provide better results when they are designed and delivered with the user in mind. In the current digital landscape, it is critical to adopt a user-centered approach to...
#DXCommunitySummit Session 4 "The majority of the public interacts with government via #digital services. We owe it to them to make the websites work." #DigitalServices #DX #DigitalExperience #21stCenturyIDEA
#DXCommunitySummit Session 5 A minimum viable product, or #MVP, is a product with enough features to attract early-adopter customers and validate a product idea early in the product development cycle. #ProductManagement
#DXCommunitySummit Session 4 The @18F De-risking Guide provides instructions for federal agencies on how to budget for, procure, and oversee software development projects: guides.18f.gov/derisking/fede… #acquisition #procurement #risk
🤔 Figuring out what to do after launch — Panelists from @FEMA, @US_FDA, @NIH, and @USGSA delve into topics such as product or service transition, evaluation & assessment, lessons learned, archiving & reporting, and resource management. #DXCommunitySummit #DigitalGov #GovTech
#DXCommunitySummit Session 5 Federal #digital teams: Find your agency's Section 508 Program Manager at section508.gov/tools/program-… #accessibility #a11y #DigitalServices
#DXCommunitySummit Session 1: Avoid "Jargonland" - communicating in #PlainLanguage helps both internal and external customers to understand our content. digital.gov/event/2024/03/…
🧭 Navigating seamless #acquisitions require an understanding of the whole procurement lifecycle. @USGSA @DC_CSOSA & @StateDept panelists talk about build vs. buy, management, de-risking, and how #accessibility fits into the process. #DXCommunitySummit #DigitalGov #GovTech #a11y
✍️🏽 Crafting & managing quality #content requires a focus on user needs, developing a style guide, a streamlined review process, & governance. Panelists from @USEDGOV, @USCPSC, & @USGSA discuss the content lifecycle; from #strategy to audit. #DXCommunitySummit #DigitalGov #GovTech
#DXCommunitySummit For more information on how to test for #accessibility, visit section508.gov/test/ #a11y #DigitalServices #GovTech #CivicTech #DigitalGov
#DXCommunitySummit Session 3 "Once you've created content, you have to care for it. It's like having a puppy; now that you have it, you are responsible for feeding it, walking it, and taking it to the vet." Learn more about #ContentStrategy at digital.gov/topics/content…
digital.gov
Content strategy
Content strategy involves planning, creating, delivering, and governing content that meets the needs of its users and achieves an organization’s goals. Content strategy is an essential element of...
#DXCommunitySummit We invite you to subscribe to the @Digital_Gov newsletter to learn about digital experience events and content: digital.gov/about/subscrib… #DigitalGov #innovation #DX #DigitalExperience #CivicTech #GovTech
digital.gov
Subscribe to Digital.gov
Stay connected with the innovative work, news, and ideas from people and teams across government
#DXCommunitySummit Session 5 Learn how to develop a Website Accessibility Statement: section508.gov/manage/laws-an… #a11y #content #Section508 #AssistiveTechnology
#DXCommunitySummit Session 4 Accessibility Requirements Tool section508.gov/art is a step-by-step guide to help easily ID relevant #accessibility requirements from the Revised 508 Standards to incorporate them into procurement & contracting documentation #acquisition #a11y
Leveraging user research & technical discovery helps uncover impactful solutions. @DeptVetAffairs @USGSA @DHSgov & @USOPM panelists explore ways to identify technical & security risks, and #BestPractices for inclusive and ethical research. #DXCommunitySummit #DigitalGov #GovTech
#DXCommunitySummit Session 3 Content strategy is an essential element of effective digital web services and communication for government agencies. Explore @Digital_Gov's resources on #content: digital.gov/topics/content… #GovTech #CivicTech #communication #writing
digital.gov
Content strategy
Content strategy involves planning, creating, delivering, and governing content that meets the needs of its users and achieves an organization’s goals. Content strategy is an essential element of...
#DXCommunitySummit Session 2 Usability Testing Demystified: @DHSgov CX Team hosts a monthly training—essential concepts, methodologies, & tools for conducting effective #usability tests. Learn the fundamentals with this one-hour instructor-led live class. dhs.gov/news/2023/06/2…
#DXCommunitySummit For more information on how to test for #accessibility, visit section508.gov/test/ #a11y #DigitalServices #GovTech #CivicTech #DigitalGov
#DXCommunitySummit Session 5 Federal #digital teams: Find your agency's Section 508 Program Manager at section508.gov/tools/program-… #accessibility #a11y #DigitalServices
#DXCommunitySummit Session 5 Learn how to develop a Website Accessibility Statement: section508.gov/manage/laws-an… #a11y #content #Section508 #AssistiveTechnology
#DXCommunitySummit Session 5 A minimum viable product, or #MVP, is a product with enough features to attract early-adopter customers and validate a product idea early in the product development cycle. #ProductManagement
#DXCommunitySummit We invite you to subscribe to the @Digital_Gov newsletter to learn about digital experience events and content: digital.gov/about/subscrib… #DigitalGov #innovation #DX #DigitalExperience #CivicTech #GovTech
digital.gov
Subscribe to Digital.gov
Stay connected with the innovative work, news, and ideas from people and teams across government
#DXCommunitySummit Session 4 Our #multilingual resources digital.gov/topics/multili… include best practices, an intro to translation technology, agencies' work in #language access & limited English proficiency (LEP), #bilingual glossaries, style guides, & dictionaries, and more!
digital.gov
Multilingual
Demand for multilingual digital content is growing. In response to this demand, federal agencies are publishing more digital content in multiple languages. Expanding digital content in languages...
🤔 Figuring out what to do after launch — Panelists from @FEMA, @US_FDA, @NIH, and @USGSA delve into topics such as product or service transition, evaluation & assessment, lessons learned, archiving & reporting, and resource management. #DXCommunitySummit #DigitalGov #GovTech
#DXCommunitySummit Session 4 The @18F De-risking Guide provides instructions for federal agencies on how to budget for, procure, and oversee software development projects: guides.18f.gov/derisking/fede… #acquisition #procurement #risk
#DXCommunitySummit Session 4 Accessibility Requirements Tool section508.gov/art is a step-by-step guide to help easily ID relevant #accessibility requirements from the Revised 508 Standards to incorporate them into procurement & contracting documentation #acquisition #a11y
#DXCommunitySummit Session 4 "The majority of the public interacts with government via #digital services. We owe it to them to make the websites work." #DigitalServices #DX #DigitalExperience #21stCenturyIDEA
#DXCommunitySummit Session 3 "Once you've created content, you have to care for it. It's like having a puppy; now that you have it, you are responsible for feeding it, walking it, and taking it to the vet." Learn more about #ContentStrategy at digital.gov/topics/content…
digital.gov
Content strategy
Content strategy involves planning, creating, delivering, and governing content that meets the needs of its users and achieves an organization’s goals. Content strategy is an essential element of...
🧭 Navigating seamless #acquisitions require an understanding of the whole procurement lifecycle. @USGSA @DC_CSOSA & @StateDept panelists talk about build vs. buy, management, de-risking, and how #accessibility fits into the process. #DXCommunitySummit #DigitalGov #GovTech #a11y
#DXCommunitySummit Session 3 Content strategy is an essential element of effective digital web services and communication for government agencies. Explore @Digital_Gov's resources on #content: digital.gov/topics/content… #GovTech #CivicTech #communication #writing
digital.gov
Content strategy
Content strategy involves planning, creating, delivering, and governing content that meets the needs of its users and achieves an organization’s goals. Content strategy is an essential element of...
#DXCommunitySummit Session 3 #Governance provides a framework for decision-making by establishing standards & procedures, and clarifying roles & responsibilities. "Look for the levers you can pull that require agency-wide buy-in." Learn more: digital.gov/topics/governa…
digital.gov
Governance
Governance provides a framework for decision-making by establishing standards and procedures and clarifying roles and responsibilities. Digital governance encompasses all aspects of website managem...
✍️🏽 Crafting & managing quality #content requires a focus on user needs, developing a style guide, a streamlined review process, & governance. Panelists from @USEDGOV, @USCPSC, & @USGSA discuss the content lifecycle; from #strategy to audit. #DXCommunitySummit #DigitalGov #GovTech
Missed the #DXCommunitySummit morning sessions? Join us for the afternoon sessions beginning at 1 pm, Eastern. Don’t forget to invite your friends and colleagues: 🎟️ digital.gov/event/2024/03/…
#DXCommunitySummit Session 2 By evaluating the #UserExperience on federal websites & digital services, agencies can increase customer satisfaction, build public trust, & reduce burden on the public. Learn more: digital.gov/topics/user-ex… #UX #design #GovTech #CivicTech #usability
digital.gov
User experience
Websites and digital services provide better results when they are designed and delivered with the user in mind. In the current digital landscape, it is critical to adopt a user-centered approach to...
#DXCommunitySummit Session 2 Customer experience is the sum of the public's interactions with any government service. Find resources on this topic at digital.gov/topics/custome… #DigitalServices #GovTech #CivicTech #CX #trust #security
digital.gov
Customer experience
Customer experience (CX) is the sum of the public’s interactions with any government service. An intentional CX strategy is essential to building and maintaining public trust, improving the efficie...
#DXCommunitySummit Session 2 Usability Testing Demystified: @DHSgov CX Team hosts a monthly training—essential concepts, methodologies, & tools for conducting effective #usability tests. Learn the fundamentals with this one-hour instructor-led live class. dhs.gov/news/2023/06/2…
Leveraging user research & technical discovery helps uncover impactful solutions. @DeptVetAffairs @USGSA @DHSgov & @USOPM panelists explore ways to identify technical & security risks, and #BestPractices for inclusive and ethical research. #DXCommunitySummit #DigitalGov #GovTech
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