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Karissa Marie

年6月20日

When choosing your tone with your customers, remember to differientiate between Support's tone vs. Marketing's tone. Marketing is mean to sell while Support is mean to help. Different goals = different tone. #SupportOps #DocsThatWork #HelpCenter #CustomerSuccess

WritenByNaomi

@Naomi_nayy

年3月19日

To Companies Hiring Technical Writers: A great technical writer isn’t just someone who “knows how to write.” They’re problem solvers. Translators. Bridge builders between complex technology and the people who need to understand it. #TechnicalWriting #DocsThatWork #UserExperience

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