#ticketvolume search results

Melissa Teater, Director of Support and Experience at Jamf, shares her experience of over 25 years on a new podcast episode of #TicketVolume by @InvGate on creating a Service Management Office to help expand a 20-year organization globally. Listen here: ow.ly/frS450K5zwR


What a great Friday morning chat with @mattberan for #TicketVolume podcast. (Shown is Matt trying to make me spit coffee - tune in when the episode drops to see if he succeeded!) @InvGate

gtsanker's tweet image. What a great Friday morning chat with @mattberan for #TicketVolume podcast. (Shown is Matt trying to make me spit coffee - tune in when the episode drops to see if he succeeded!) @InvGate

January Ticket Volume: Over 120,000 Tickets Submitted, Averaging 3,885 Per Day! Looking Ahead to a Busy 2025—Let’s Keep Digging Safely! 📊#TicketVolume #2025 #Everydigeverytime

sc_811's tweet image. January Ticket Volume: Over 120,000 Tickets Submitted, Averaging 3,885 Per Day! Looking Ahead to a Busy 2025—Let’s Keep Digging Safely! 📊#TicketVolume #2025 #Everydigeverytime

August is in the books! 📊 We processed 133,991 tickets in 2025, marking a 6.22% increase over last year. That makes 8 straight months of growth, and we’re ready to keep the momentum going strong through the rest of the year! 💪✨ #August #TicketVolume #Growth

sc_811's tweet image. August is in the books! 📊 We processed 133,991 tickets in 2025, marking a 6.22% increase over last year. That makes 8 straight months of growth, and we’re ready to keep the momentum going strong through the rest of the year! 💪✨
 #August #TicketVolume #Growth

Resolving @Atlassian @Jira tickets can cost up to >$22 & the average #ticketvolume rose 16%. How do you shorten the #MTTR? By ensuring that service desk staff have access to the information they need. Learn how with #Lansweepersoftware for @JiraServiceMgmt bit.ly/49EZsrl

Lansweeper's tweet image. Resolving @Atlassian @Jira tickets can cost up to >$22 & the average #ticketvolume rose 16%. How do you shorten the #MTTR? By ensuring that service desk staff have access to the information they need. Learn how with #Lansweepersoftware for @JiraServiceMgmt bit.ly/49EZsrl

Fall into Safety: September's 3,548 Daily Tickets Add Up to 106,430 Protected Digs. See more stats here: stats.sc811.com #septemberstats #ticketvolume #safetyfirst

sc_811's tweet image. Fall into Safety: September's 3,548 Daily Tickets Add Up to 106,430 Protected Digs. See more stats here: stats.sc811.com #septemberstats #ticketvolume #safetyfirst

A good friend of mine @mattberan launched a podcast on #ITSM. If that's your thing, go check it out: #TicketVolume open.spotify.com/show/0gWhc3wCJ…


Can a wrench and a curious kid spark a tech career? Matt Beran thinks so! 🎧 Watch Episode 24 of Bytes and Banter now: youtube.com/watch?v=4AqOt2… #BytesAndBanter #TicketVolume #ITSM #TechLeadership #HDILocalChapters

HdiLocal's tweet image. Can a wrench and a curious kid spark a tech career? Matt Beran thinks so! 🎧 Watch Episode 24 of Bytes and Banter now: youtube.com/watch?v=4AqOt2… #BytesAndBanter #TicketVolume #ITSM #TechLeadership #HDILocalChapters

I always enjoy a conversation with @mattberan and this one was no exception. Episode 26 of #TicketVolume covers "persona-lization" and #DEX and much more. youtube.com/watch?v=_eu28y…

RoyAtkinson's tweet image. I always enjoy a conversation with @mattberan and this one was no exception. Episode 26 of #TicketVolume covers "persona-lization" and #DEX and much more.

youtube.com/watch?v=_eu28y…

📈 October kept the momentum going! We processed 139,067 tickets this month with a 1.16% increase over 2024 and an average of 4,486 tickets per day. Safe digging never slows down! 🚀 #October #TicketVolume #KeepDiggingSafe

sc_811's tweet image. 📈 October kept the momentum going! We processed 139,067 tickets this month with a 1.16% increase over 2024 and an average of 4,486 tickets per day. Safe digging never slows down! 🚀
#October #TicketVolume #KeepDiggingSafe

Buckle down: The global #ecommerce market is expected to gain 400 million new users over the course of 2021. To get an idea of how Unbabel can help companies handle a massive increase in customers + #ticketvolume, read this case study featuring @Logitech: bit.ly/3cIFG2S

Unbabel's tweet image. Buckle down: The global #ecommerce market is expected to gain 400 million new users over the course of 2021. To get an idea of how Unbabel can help companies handle a massive increase in customers + #ticketvolume, read this case study featuring @Logitech: bit.ly/3cIFG2S

March Ticket Volume: 134,221 Tickets Submitted, 4,474 Daily Average! Your 22.81% Increase Means Safer Communities! 📊 #TicketVolume #2025 #Everydigeverytime

sc_811's tweet image. March Ticket Volume: 134,221 Tickets Submitted, 4,474 Daily Average! Your 22.81% Increase Means Safer Communities! 📊 #TicketVolume #2025 #Everydigeverytime

Check out this episode of @InvGate's #TicketVolume with @mattberan - I had a great time talking about #CX and #ITSM youtube.com/watch?v=_eu28y…

RoyAtkinson's tweet image. Check out this episode of @InvGate's #TicketVolume with @mattberan - I had a great time talking about #CX and #ITSM 

youtube.com/watch?v=_eu28y…

February Ticket Volume: 122,807 Tickets Submitted, Averaging 4,386 Per Day! Every Ticket Represents Safe Digging in Action! 🚧#TicketVolume #2025 #Everydigeverytime

sc_811's tweet image. February Ticket Volume: 122,807  Tickets Submitted, Averaging 4,386 Per Day! Every Ticket Represents Safe Digging in Action! 🚧#TicketVolume #2025 #Everydigeverytime

The following are the top three reasons for the drop in ticket volume: 📍 Self-help accounted for 42% of the total. 📍 Employees competency - 34%. 📍 Expertise - 29%. #Xcession #ITSM #TicketVolume #ServiceDesk #BusinessInnovation

xcessionltd's tweet image. The following are the top three reasons for the drop in ticket volume:

📍 Self-help accounted for 42% of the total.
📍 Employees competency - 34%.
📍 Expertise - 29%.

#Xcession #ITSM #TicketVolume #ServiceDesk #BusinessInnovation

📈 September showed no signs of slowing down. We processed 142,190 tickets in 2025 which is a 20.12% increase over 2024. That’s an average of 4,739 tickets per day and 9 straight months of growth 🚀 #September #TicketVolume #OnTheRise

sc_811's tweet image. 📈 September showed no signs of slowing down. We processed 142,190 tickets in 2025 which is a 20.12% increase over 2024. That’s an average of 4,739 tickets per day and 9 straight months of growth 🚀
#September #TicketVolume #OnTheRise

Big Growth This June! 131,396 Tickets Processed—That’s 13.8% More Than Last Year. #TicketVolume #DigSeason #SC811

sc_811's tweet image. Big Growth This June! 131,396 Tickets Processed—That’s 13.8% More Than Last Year. #TicketVolume #DigSeason #SC811

November marked our first decrease in 2025, closing out with 104,929 total tickets. That's 7,134 fewer than last year. This time of year often brings a slowdown in digging activity, but safety remains at the forefront of every project. #November #TicketVolume #DigSafe #SC811

sc_811's tweet image. November marked our first decrease in 2025, closing out with 104,929 total tickets. That's 7,134 fewer than last year. This time of year often brings a slowdown in digging activity, but safety remains at the forefront of every project. 

#November #TicketVolume #DigSafe #SC811

November marked our first decrease in 2025, closing out with 104,929 total tickets. That's 7,134 fewer than last year. This time of year often brings a slowdown in digging activity, but safety remains at the forefront of every project. #November #TicketVolume #DigSafe #SC811

sc_811's tweet image. November marked our first decrease in 2025, closing out with 104,929 total tickets. That's 7,134 fewer than last year. This time of year often brings a slowdown in digging activity, but safety remains at the forefront of every project. 

#November #TicketVolume #DigSafe #SC811

📈 October kept the momentum going! We processed 139,067 tickets this month with a 1.16% increase over 2024 and an average of 4,486 tickets per day. Safe digging never slows down! 🚀 #October #TicketVolume #KeepDiggingSafe

sc_811's tweet image. 📈 October kept the momentum going! We processed 139,067 tickets this month with a 1.16% increase over 2024 and an average of 4,486 tickets per day. Safe digging never slows down! 🚀
#October #TicketVolume #KeepDiggingSafe

📈 September showed no signs of slowing down. We processed 142,190 tickets in 2025 which is a 20.12% increase over 2024. That’s an average of 4,739 tickets per day and 9 straight months of growth 🚀 #September #TicketVolume #OnTheRise

sc_811's tweet image. 📈 September showed no signs of slowing down. We processed 142,190 tickets in 2025 which is a 20.12% increase over 2024. That’s an average of 4,739 tickets per day and 9 straight months of growth 🚀
#September #TicketVolume #OnTheRise

August is in the books! 📊 We processed 133,991 tickets in 2025, marking a 6.22% increase over last year. That makes 8 straight months of growth, and we’re ready to keep the momentum going strong through the rest of the year! 💪✨ #August #TicketVolume #Growth

sc_811's tweet image. August is in the books! 📊 We processed 133,991 tickets in 2025, marking a 6.22% increase over last year. That makes 8 straight months of growth, and we’re ready to keep the momentum going strong through the rest of the year! 💪✨
 #August #TicketVolume #Growth

Can a wrench and a curious kid spark a tech career? Matt Beran thinks so! 🎧 Watch Episode 24 of Bytes and Banter now: youtube.com/watch?v=4AqOt2… #BytesAndBanter #TicketVolume #ITSM #TechLeadership #HDILocalChapters

HdiLocal's tweet image. Can a wrench and a curious kid spark a tech career? Matt Beran thinks so! 🎧 Watch Episode 24 of Bytes and Banter now: youtube.com/watch?v=4AqOt2… #BytesAndBanter #TicketVolume #ITSM #TechLeadership #HDILocalChapters

Big Growth This June! 131,396 Tickets Processed—That’s 13.8% More Than Last Year. #TicketVolume #DigSeason #SC811

sc_811's tweet image. Big Growth This June! 131,396 Tickets Processed—That’s 13.8% More Than Last Year. #TicketVolume #DigSeason #SC811

March Ticket Volume: 134,221 Tickets Submitted, 4,474 Daily Average! Your 22.81% Increase Means Safer Communities! 📊 #TicketVolume #2025 #Everydigeverytime

sc_811's tweet image. March Ticket Volume: 134,221 Tickets Submitted, 4,474 Daily Average! Your 22.81% Increase Means Safer Communities! 📊 #TicketVolume #2025 #Everydigeverytime

February Ticket Volume: 122,807 Tickets Submitted, Averaging 4,386 Per Day! Every Ticket Represents Safe Digging in Action! 🚧#TicketVolume #2025 #Everydigeverytime

sc_811's tweet image. February Ticket Volume: 122,807  Tickets Submitted, Averaging 4,386 Per Day! Every Ticket Represents Safe Digging in Action! 🚧#TicketVolume #2025 #Everydigeverytime

January Ticket Volume: Over 120,000 Tickets Submitted, Averaging 3,885 Per Day! Looking Ahead to a Busy 2025—Let’s Keep Digging Safely! 📊#TicketVolume #2025 #Everydigeverytime

sc_811's tweet image. January Ticket Volume: Over 120,000 Tickets Submitted, Averaging 3,885 Per Day! Looking Ahead to a Busy 2025—Let’s Keep Digging Safely! 📊#TicketVolume #2025 #Everydigeverytime

Fall into Safety: September's 3,548 Daily Tickets Add Up to 106,430 Protected Digs. See more stats here: stats.sc811.com #septemberstats #ticketvolume #safetyfirst

sc_811's tweet image. Fall into Safety: September's 3,548 Daily Tickets Add Up to 106,430 Protected Digs. See more stats here: stats.sc811.com #septemberstats #ticketvolume #safetyfirst

Resolving @Atlassian @Jira tickets can cost up to >$22 & the average #ticketvolume rose 16%. How do you shorten the #MTTR? By ensuring that service desk staff have access to the information they need. Learn how with #Lansweepersoftware for @JiraServiceMgmt bit.ly/49EZsrl

Lansweeper's tweet image. Resolving @Atlassian @Jira tickets can cost up to >$22 & the average #ticketvolume rose 16%. How do you shorten the #MTTR? By ensuring that service desk staff have access to the information they need. Learn how with #Lansweepersoftware for @JiraServiceMgmt bit.ly/49EZsrl

Check out this episode of @InvGate's #TicketVolume with @mattberan - I had a great time talking about #CX and #ITSM youtube.com/watch?v=_eu28y…

RoyAtkinson's tweet image. Check out this episode of @InvGate's #TicketVolume with @mattberan - I had a great time talking about #CX and #ITSM 

youtube.com/watch?v=_eu28y…

I always enjoy a conversation with @mattberan and this one was no exception. Episode 26 of #TicketVolume covers "persona-lization" and #DEX and much more. youtube.com/watch?v=_eu28y…

RoyAtkinson's tweet image. I always enjoy a conversation with @mattberan and this one was no exception. Episode 26 of #TicketVolume covers "persona-lization" and #DEX and much more.

youtube.com/watch?v=_eu28y…

Melissa Teater, Director of Support and Experience at Jamf, shares her experience of over 25 years on a new podcast episode of #TicketVolume by @InvGate on creating a Service Management Office to help expand a 20-year organization globally. Listen here: ow.ly/frS450K5zwR


What a great Friday morning chat with @mattberan for #TicketVolume podcast. (Shown is Matt trying to make me spit coffee - tune in when the episode drops to see if he succeeded!) @InvGate

gtsanker's tweet image. What a great Friday morning chat with @mattberan for #TicketVolume podcast. (Shown is Matt trying to make me spit coffee - tune in when the episode drops to see if he succeeded!) @InvGate

A good friend of mine @mattberan launched a podcast on #ITSM. If that's your thing, go check it out: #TicketVolume open.spotify.com/show/0gWhc3wCJ…


The following are the top three reasons for the drop in ticket volume: 📍 Self-help accounted for 42% of the total. 📍 Employees competency - 34%. 📍 Expertise - 29%. #Xcession #ITSM #TicketVolume #ServiceDesk #BusinessInnovation

xcessionltd's tweet image. The following are the top three reasons for the drop in ticket volume:

📍 Self-help accounted for 42% of the total.
📍 Employees competency - 34%.
📍 Expertise - 29%.

#Xcession #ITSM #TicketVolume #ServiceDesk #BusinessInnovation

Buckle down: The global #ecommerce market is expected to gain 400 million new users over the course of 2021. To get an idea of how Unbabel can help companies handle a massive increase in customers + #ticketvolume, read this case study featuring @Logitech: bit.ly/3cIFG2S

Unbabel's tweet image. Buckle down: The global #ecommerce market is expected to gain 400 million new users over the course of 2021. To get an idea of how Unbabel can help companies handle a massive increase in customers + #ticketvolume, read this case study featuring @Logitech: bit.ly/3cIFG2S

January Ticket Volume: Over 120,000 Tickets Submitted, Averaging 3,885 Per Day! Looking Ahead to a Busy 2025—Let’s Keep Digging Safely! 📊#TicketVolume #2025 #Everydigeverytime

sc_811's tweet image. January Ticket Volume: Over 120,000 Tickets Submitted, Averaging 3,885 Per Day! Looking Ahead to a Busy 2025—Let’s Keep Digging Safely! 📊#TicketVolume #2025 #Everydigeverytime

Resolving @Atlassian @Jira tickets can cost up to >$22 & the average #ticketvolume rose 16%. How do you shorten the #MTTR? By ensuring that service desk staff have access to the information they need. Learn how with #Lansweepersoftware for @JiraServiceMgmt bit.ly/49EZsrl

Lansweeper's tweet image. Resolving @Atlassian @Jira tickets can cost up to >$22 & the average #ticketvolume rose 16%. How do you shorten the #MTTR? By ensuring that service desk staff have access to the information they need. Learn how with #Lansweepersoftware for @JiraServiceMgmt bit.ly/49EZsrl

March Ticket Volume: 134,221 Tickets Submitted, 4,474 Daily Average! Your 22.81% Increase Means Safer Communities! 📊 #TicketVolume #2025 #Everydigeverytime

sc_811's tweet image. March Ticket Volume: 134,221 Tickets Submitted, 4,474 Daily Average! Your 22.81% Increase Means Safer Communities! 📊 #TicketVolume #2025 #Everydigeverytime

📈 October kept the momentum going! We processed 139,067 tickets this month with a 1.16% increase over 2024 and an average of 4,486 tickets per day. Safe digging never slows down! 🚀 #October #TicketVolume #KeepDiggingSafe

sc_811's tweet image. 📈 October kept the momentum going! We processed 139,067 tickets this month with a 1.16% increase over 2024 and an average of 4,486 tickets per day. Safe digging never slows down! 🚀
#October #TicketVolume #KeepDiggingSafe

What a great Friday morning chat with @mattberan for #TicketVolume podcast. (Shown is Matt trying to make me spit coffee - tune in when the episode drops to see if he succeeded!) @InvGate

gtsanker's tweet image. What a great Friday morning chat with @mattberan for #TicketVolume podcast. (Shown is Matt trying to make me spit coffee - tune in when the episode drops to see if he succeeded!) @InvGate

August is in the books! 📊 We processed 133,991 tickets in 2025, marking a 6.22% increase over last year. That makes 8 straight months of growth, and we’re ready to keep the momentum going strong through the rest of the year! 💪✨ #August #TicketVolume #Growth

sc_811's tweet image. August is in the books! 📊 We processed 133,991 tickets in 2025, marking a 6.22% increase over last year. That makes 8 straight months of growth, and we’re ready to keep the momentum going strong through the rest of the year! 💪✨
 #August #TicketVolume #Growth

Buckle down: The global #ecommerce market is expected to gain 400 million new users over the course of 2021. To get an idea of how Unbabel can help companies handle a massive increase in customers + #ticketvolume, read this case study featuring @Logitech: bit.ly/3cIFG2S

Unbabel's tweet image. Buckle down: The global #ecommerce market is expected to gain 400 million new users over the course of 2021. To get an idea of how Unbabel can help companies handle a massive increase in customers + #ticketvolume, read this case study featuring @Logitech: bit.ly/3cIFG2S

Can a wrench and a curious kid spark a tech career? Matt Beran thinks so! 🎧 Watch Episode 24 of Bytes and Banter now: youtube.com/watch?v=4AqOt2… #BytesAndBanter #TicketVolume #ITSM #TechLeadership #HDILocalChapters

HdiLocal's tweet image. Can a wrench and a curious kid spark a tech career? Matt Beran thinks so! 🎧 Watch Episode 24 of Bytes and Banter now: youtube.com/watch?v=4AqOt2… #BytesAndBanter #TicketVolume #ITSM #TechLeadership #HDILocalChapters

📈 September showed no signs of slowing down. We processed 142,190 tickets in 2025 which is a 20.12% increase over 2024. That’s an average of 4,739 tickets per day and 9 straight months of growth 🚀 #September #TicketVolume #OnTheRise

sc_811's tweet image. 📈 September showed no signs of slowing down. We processed 142,190 tickets in 2025 which is a 20.12% increase over 2024. That’s an average of 4,739 tickets per day and 9 straight months of growth 🚀
#September #TicketVolume #OnTheRise

February Ticket Volume: 122,807 Tickets Submitted, Averaging 4,386 Per Day! Every Ticket Represents Safe Digging in Action! 🚧#TicketVolume #2025 #Everydigeverytime

sc_811's tweet image. February Ticket Volume: 122,807  Tickets Submitted, Averaging 4,386 Per Day! Every Ticket Represents Safe Digging in Action! 🚧#TicketVolume #2025 #Everydigeverytime

Check out this episode of @InvGate's #TicketVolume with @mattberan - I had a great time talking about #CX and #ITSM youtube.com/watch?v=_eu28y…

RoyAtkinson's tweet image. Check out this episode of @InvGate's #TicketVolume with @mattberan - I had a great time talking about #CX and #ITSM 

youtube.com/watch?v=_eu28y…

Big Growth This June! 131,396 Tickets Processed—That’s 13.8% More Than Last Year. #TicketVolume #DigSeason #SC811

sc_811's tweet image. Big Growth This June! 131,396 Tickets Processed—That’s 13.8% More Than Last Year. #TicketVolume #DigSeason #SC811

Fall into Safety: September's 3,548 Daily Tickets Add Up to 106,430 Protected Digs. See more stats here: stats.sc811.com #septemberstats #ticketvolume #safetyfirst

sc_811's tweet image. Fall into Safety: September's 3,548 Daily Tickets Add Up to 106,430 Protected Digs. See more stats here: stats.sc811.com #septemberstats #ticketvolume #safetyfirst

I always enjoy a conversation with @mattberan and this one was no exception. Episode 26 of #TicketVolume covers "persona-lization" and #DEX and much more. youtube.com/watch?v=_eu28y…

RoyAtkinson's tweet image. I always enjoy a conversation with @mattberan and this one was no exception. Episode 26 of #TicketVolume covers "persona-lization" and #DEX and much more.

youtube.com/watch?v=_eu28y…

The following are the top three reasons for the drop in ticket volume: 📍 Self-help accounted for 42% of the total. 📍 Employees competency - 34%. 📍 Expertise - 29%. #Xcession #ITSM #TicketVolume #ServiceDesk #BusinessInnovation

xcessionltd's tweet image. The following are the top three reasons for the drop in ticket volume:

📍 Self-help accounted for 42% of the total.
📍 Employees competency - 34%.
📍 Expertise - 29%.

#Xcession #ITSM #TicketVolume #ServiceDesk #BusinessInnovation

November marked our first decrease in 2025, closing out with 104,929 total tickets. That's 7,134 fewer than last year. This time of year often brings a slowdown in digging activity, but safety remains at the forefront of every project. #November #TicketVolume #DigSafe #SC811

sc_811's tweet image. November marked our first decrease in 2025, closing out with 104,929 total tickets. That's 7,134 fewer than last year. This time of year often brings a slowdown in digging activity, but safety remains at the forefront of every project. 

#November #TicketVolume #DigSafe #SC811

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