ASAPP
@asapptech
We've moved to @asapp Making knowledge workers radically more productive. Powering effective and efficient customer experiences.
You might like
Thank you all for following @asapptech. However, we have a new twitter handle @asapp, so please join us there.
Contact centers have spent billions in #CX technologies designed to keep customers away from agents with outdated technology. @asapp takes a radically different approach in putting people back at the center of the customer experience with #AI bit.ly/3fuHF9P
ASAPP’s philosophy on artificial intelligence and machine learning in the contact center space is to augment and amplify people, as #customersupport and customer service is the heartbeat of a company bit.ly/3dAQVrf
There’s a digital customer experience gap in healthcare. Read the white paper from Dr. T. Greg McKelvey Jr., on what patients and members expect and need in a Post COVID-19 world. bit.ly/3fOBb5u
By simply focusing on the couple of thousand most common typos in the contact center, we reduced average handle time by as much as 30 seconds. Sometimes the biggest wins come from small simple changes. #CustomerExperience #CustomerService bit.ly/2V4zFEb
Augmentation is fundamentally about making agents more efficient and more effective. What are the words that the agent is using to drive the interaction forward? What are the actions that they're taking? bit.ly/3d8S7Ss #CustomerExperience
“In the digital realm we had a strategy to serve our customers in the same place they talk to their friends and family.” Learn more about creating lifetime value in #CustomerExperience. Thanks @michael_lawder. bit.ly/37AQcoH
Join us today at 11amET to learn more about how to outpace competitors in #CustomerExperience. Lessons from Samsung, Apple and EA.
Excited to be speaking at @ASAPPTech’s online briefing 6/16 for #CX leaders on lessons learned from Samsung, Apple & EA. Tackling: what it takes to be the best and build a best-in-class #customerexperience team, how to outpace competitors. Register here: tinyurl.com/y93kpfow
"While you’re hanging onto legacy contact center technology and processes, your competitors are using the lessons learned from this extraordinary period to break new ground in customer experience. And I’m not talking about using simple chatbots." bit.ly/3dc3B7X
Looking forward to the conversation with @michael_lawder at 11amEDT on Tuesday June 16 discussing his experience leading #CX at some of the world's biggest brands. Find out what it takes to outpace your competitors.
Excited to be speaking at @ASAPPTech’s online briefing 6/16 for #CX leaders on lessons learned from Samsung, Apple & EA. Tackling: what it takes to be the best and build a best-in-class #customerexperience team, how to outpace competitors. Register here: tinyurl.com/y93kpfow
Transformative innovation, that meets customers’ expectations, is going to be at the top of every CEO’s list not just because of the importance of customer experience but because of the size of the expense." bit.ly/3fbRLfl #AI #CustomerExperience #CustomerService
Please join us this morning at 9am PDT for an insightful conversation with @SnowflakeDB CEO Frank Slootman, EY Americas Vice-Chair @hankprybylski and @asapptech CEO @gsapoznik discussing AI, Cloud and the digital economy with Jamie Montgomery @MarchCPs
Join leading business and technology leaders @SnowflakeDB CEO Frank Slootman, EY Americas Vice-Chair @hankprybylski and @asapptech CEO @gsapoznik live discussing AI, Cloud and the digital economy with Jamie Montgomery @MarchCPs June 10, 9amPDT. bit.ly/3dAVYZx
What are the 5 capabilities your contact center should have according to a 38-year veteran of the contact center industry? Learn more from CCO Rick Hoefert. asapp.com/blog/five-capa… #CX #CustomerExperience #CustomerService
asapp.com
Five capabilities your contact center should have in a post-COVID-19 world - ASAPP
From advanced agent augmentation to real-time customer insights, these are the contact center capabilities you need in a Post-Covid world.
Looking forward to the conversation tomorrow with Frank Slootman @SnowflakeDB, @hankprybylski @EY_Alliances and @MontySummit. Join us at 9am PDT.
Join leading business and technology leaders @SnowflakeDB CEO Frank Slootman, EY Americas Vice-Chair @hankprybylski and @asapptech CEO @gsapoznik live discussing AI, Cloud and the digital economy with Jamie Montgomery @MarchCPs June 10, 9amPDT. bit.ly/3dAVYZx
It's going to be an incredibly informative conversation.
Hear our @HankPrybylski with CEOs from @ASAPPtech and @SnowflakeDB, and @MarchCPs founder and managing partner in a webinar discussing #AI, #cloud and the #digitaleconomy. Join us on June 10, 12pm EST: spr.ly/6012GHOCO
Customers talking to agents is not a failure of automation. Believing the sole use of automation is to keep customers away from agents, is a failure of the imagination. #CX #contactcentre #AI #customersupport bit.ly/2MBAm3s
Excited to be speaking at @ASAPPTech’s online briefing 6/16 for #CX leaders on lessons learned from Samsung, Apple & EA. Tackling: what it takes to be the best and build a best-in-class #customerexperience team, how to outpace competitors. Register here: tinyurl.com/y93kpfow
On June 16, learn directly from Michael Lawder, former SVP of Customer Care at Samsung and former #CX executive at Apple and EA on what it takes to be the best in #CX. Learn the ingredients you need to build a best-in-class customer experience team. asapp.zoom.us/webinar/regist…
Join leading business and technology leaders @SnowflakeDB CEO Frank Slootman, EY Americas Vice-Chair @hankprybylski and @asapptech CEO @gsapoznik live discussing AI, Cloud and the digital economy with Jamie Montgomery @MarchCPs June 10, 9amPDT. bit.ly/3dAVYZx
United States Trends
- 1. Knicks 13.1K posts
- 2. Landry Shamet 1,272 posts
- 3. #AEWDynamite 21.5K posts
- 4. #Survivor49 3,845 posts
- 5. Brandon Williams 1,010 posts
- 6. #CMAawards 5,438 posts
- 7. #AEWCollision 8,693 posts
- 8. Derik Queen 4,002 posts
- 9. Vooch 1,111 posts
- 10. Nikola Vucevic 1,417 posts
- 11. Labaron Philon 1,083 posts
- 12. #mnwild N/A
- 13. Vucci Mane N/A
- 14. FEMA 65.4K posts
- 15. Wallstedt N/A
- 16. Blazers 4,124 posts
- 17. NO CAP 14.3K posts
- 18. Coby White 1,025 posts
- 19. Dubon 3,758 posts
- 20. Naji Marshall N/A
You might like
-
Sachin Gururangan
@ssgrn -
Agnes Callard
@AgnesCallard -
Jessy Li
@jessyjli -
khipu.ai
@Khipu_AI -
Distributed AI Research Institute is on Mastodon
@DAIRInstitute -
Sam Bowman
@sleepinyourhat -
BPS.space
@bps_space -
Oscar
@OscarHealth -
Brad Cleveland
@bradcleveland -
European Mathematical Society
@euromathsoc -
Siva Reddy
@sivareddyg -
Edinburgh Science
@EdSciFest -
William Merrill
@lambdaviking -
Davide Castelvecchi
@dcastelvecchi -
Nalini Joshi
@monsoon0
Something went wrong.
Something went wrong.