#customerexperience search results
Frustrating experience with @SubHub - tried for hours to transfer tickets due to app issues, contacted support, and was told everything was completed. Later flagged as a failed sale and charged anyway. Expecting a fair review and refund. #CustomerExperience
Hey @AmazonHelp — where is my package??? It’s been 2 days. No delivery. No tracking updates. No way to reach the delivery associate. Support feels impossible to access. This isn’t delay, this is disappearance. #CustomerExperience
@AjioCares @AJIOLife @AnantTanted Not a great experience with AJIO (Order ID: FN2196608456). Shirt from TIGC tore in first wash itself. Quality concerns + no proper support yet. Looking for a fair resolution. Please address this. #ajio #tigc #customerexperience
Hey @amazonIN — what’s going on with my order? It’s been 2 days. No delivery. No tracking updates. No way to reach the delivery associate. Support feels impossible to access. This isn’t delay, this is disappearance. #AmazonDelivery #CustomerExperience #AmazonHelp
@Flipkart @flipkartsupport This is now unacceptable. Order is undelivered for 5+ days, can't cancel, and your email support is broken (bounced replies). Cancel immediately & refund to original pymt method or I will escalate to consumer forum. #CustomerExperience @ConsumerHelp_
This directly impacts riding comfort and control, which is a basic expectation from a new motorcycle. Requesting @royalenfield to please look into this and provide a proper resolution. (4/4) @royalenfield #RoyalEnfield #Hunter350 #CustomerExperience #Warrantylssue
@Flipkart Really disappointed. Two of my orders got cancelled after long delays, and the delivery agent isn’t delivering on time either. This keeps happening again and again. Totally unacceptable service. Need a proper explanation and resolution ASAP. #CustomerExperience
@AmazonHelp @amazonIN Very disappointing experience! My order shows “rejected by you,” but the truth is no delivery attempt was made. No call, no message, no contact from the delivery agent at all. Please look into this and resolve it ASAP. #Amazon #CustomerExperience
Bought an AC from @RelianceDigital online store and it turned out to be defective (Dead on Arrival). It’s now been 12 days since purchase and still no proper resolution. 50 calls and 20 mails to customer care still everytime false hope #RelianceDigital #CustomerExperience
Customers may forgive a problem. They rarely forget poor communication, slow response, or repeated confusion. That is why capable employees are essential to retention. #LearningWithoutScars #RonSlee #CustomerExperience
If this is the experience for one customer, how many more are facing this? @tvsmotorcompany please explain. #TVS #ConsumerRights #CustomerExperience
@i_am_caffeine @shadowfax_in @abheshekbansal order number MCaff8175493 Really disappointed with my order experience. For the last 4 days, I’ve been receiving “out for delivery”, but the package is never delivered frustrating and unacceptable #CustomerExperience #Disappointed
Order from Flipkart: delayed → false promises → cancelled. Delivery via personal number. Support says “reorder.” Seriously? @Flipkart @ConsumerCom @ekartlogistics @ConsumerHelp_ @flipkartsupport #Flipkart #DeliveryIssue #CustomerExperience
@VijaySales Extremely poor experience with Vijaya Sales. My order promised for 2 May is still not delivered. Multiple emails & customer care follow-ups, but no response. As a customer, I’m facing their inefficiency. Very disappointing service. #CustomerExperience
Very disappointed with Ixigo. I’m a daily customer, but the recent experience has been one of the worst. No proper response from support and coupon issues not resolved. Loyal users deserve better service. Please improve your customer support. #CustomerExperience @ixigo
₹75,000 stuck with @BookMyForex and zero accountability so far. Multiple follow-ups, no clear response, no refund timeline.For a financial services platform, this is unacceptable. Hoping for a quick resolution before this escalates further. Fraud company. #CustomerExperience
Total lack of support from @AJIOcare! They closed my ticket for a wrong item delivery (COM00105869273) without any refund or exchange. Now I'm stuck with ticket COM00105860589. This is not how you treat loyal customers! @RelianceRetail #Ajio #CustomerExperience
@myvoltas की सर्विस बेहद निराशाजनक है। टेक्नीशियन सिर्फ पैसे लेकर चला जाता है, समस्या का समाधान चाहे हुआ हो या नही। reopen समस्या के लिए टेक्नीशियन विजिट नही करते। 21 अप्रैल से समस्या जस की तस बनी हुई है। #Voltas #BadService #CustomerExperience #ConsumerRights #ACService #India
Dear @Uber_India, why are some drivers demanding ₹2000 for a trip your app clearly shows as ₹1296? This kind of behaviour defeats the purpose of transparent pricing. Please take action and ensure accountability. Details- Ramjeet (MH 48 DC 4232) - XL6 #Uber #CustomerExperience
I ordered a product from Meesho, but what I received was an EMPTY BOX. The item was completely missing. I immediately contacted customer support and was promised a refund within 24–48 hours. It has now been over 1.5 MONTHS, and I am still waiting. #Meesho #CustomerExperience
This directly impacts riding comfort and control, which is a basic expectation from a new motorcycle. Requesting @royalenfield to please look into this and provide a proper resolution. (4/4) @royalenfield #RoyalEnfield #Hunter350 #CustomerExperience #Warrantylssue
@AjioCares @AJIOLife @AnantTanted Not a great experience with AJIO (Order ID: FN2196608456). Shirt from TIGC tore in first wash itself. Quality concerns + no proper support yet. Looking for a fair resolution. Please address this. #ajio #tigc #customerexperience
@Flipkart @flipkartsupport This is now unacceptable. Order is undelivered for 5+ days, can't cancel, and your email support is broken (bounced replies). Cancel immediately & refund to original pymt method or I will escalate to consumer forum. #CustomerExperience @ConsumerHelp_
If this is the experience for one customer, how many more are facing this? @tvsmotorcompany please explain. #TVS #ConsumerRights #CustomerExperience
Frustrating experience with @SubHub - tried for hours to transfer tickets due to app issues, contacted support, and was told everything was completed. Later flagged as a failed sale and charged anyway. Expecting a fair review and refund. #CustomerExperience
Twilio's Q1 voice growth hit a 5-year high. CMSWire EIC Dom Nicastro on what the numbers signal for AI-era CX infrastructure. ow.ly/G6fR50YUru5 #VoiceAI #CustomerExperience #CXOrchestration
Customers may forgive a problem. They rarely forget poor communication, slow response, or repeated confusion. That is why capable employees are essential to retention. #LearningWithoutScars #RonSlee #CustomerExperience
I'm still working the apparel website. This customer really wanted Big Block Athletics apparel so, I simply sent them the Cash App to my sports company and they made a purchase. If you can't wait until the website is open to shop, contact me directly. #customerexperience
We believe in Customers First! We make sure to get your orders accurate and give you the best shopping experience possible. This customer reached out to our CEO directly and made a purchase. #activelifestyle #sportsbiz #activewear #fitness
I am now demanding a FULL REPLACEMENT or REFUND. Enough of temporary fixes and repeated breakdowns. If this isn’t resolved properly, I will escalate this issue further. Customers deserve reliability, not repeated hardware failures. @Lenovo #Lenovo #CustomerExperience #TechFail
This is beyond frustrating. Lenovo needs to take accountability. Within just ~18 months, my laptop’s motherboard has FAILED TWICE. That’s not a minor issue—that’s a fundamentally defective product. @Lenovo @Lenovo_in #Lenovo #CustomerExperience #TechFail
Most #CX teams know where the friction is. Far fewer can prove what fixing it is actually worth. If you’re stuck turning insights into action, this is worth a look: bit.ly/3OQMAZN #CustomerExperience #JourneyManagement #Insurance #BusinessImpact #EnterpriseCX
How CURIOUS are you… really? Customer-centricity isn’t a label. It’s a mindset. From starting out to mastering it, curiosity is what drives progress. Open the door. Take the assessment: training.lexdengroup.com/customer-centr… #CustomerExperience #CX #CustomerCentric #Leadership #Mindset
Nice ride and as usual on time! Thank you 🙏 @FlySafair #CustomerExperience #FlyWithFlySafair #FlySafairCares
Our clients’ experiences say everything, fast responses, helpful support, and real care in every interaction, this is the standard we deliver at Chirpish every day. ⭐🚀 #CustomerExperience #CustomerSupport #CX #5StarService #Chirpish
Our clients’ experiences say everything, fast responses, helpful support, and real care in every interaction, this is the standard we deliver at Chirpish every day. ⭐🚀 #CustomerExperience #CustomerSupport #CX #5StarService #Chirpish
Customer service just got smarter. Agentic AI resolves issues, engages customers proactively, and works 24/7, freeing your team to focus on what matters most. Curious how AI can transform your customer experience? nextgeninvent.com/contact-us #AgenticAI #CustomerExperience #AI
Received my Bournvita order from Instamart, but the “FREE Sip n Snack Bottle” mentioned in the offer was missing. Support response: “won’t happen again.” Not a solution. This has happened before too. Please fix this. @instamart_it @Swiggy #MisleadingOffers #CustomerExperience
@cromaretail Could you please clarify what “actively working” means in your terminology? Also, what is the expected turnaround time when a case is marked as “actively working”? #CustomerExperience #CustomerComplaint #Croma
@cromaretail Could you please clarify what “actively working” means in your terminology? Also, what is the expected turnaround time when a case is marked as “actively working”? #CustomerComplaint #CustomerExperience #CromaRetail
How CURIOUS are you… really? Customer-centricity isn’t a label. It’s a mindset. From starting out to mastering it, curiosity is what drives progress. Open the door. Take the assessment: training.lexdengroup.com/customer-centr… #CustomerExperience #CX #CustomerCentric #Leadership #Mindset
Twilio's Q1 voice growth hit a 5-year high. CMSWire EIC Dom Nicastro on what the numbers signal for AI-era CX infrastructure. ow.ly/G6fR50YUru5 #VoiceAI #CustomerExperience #CXOrchestration
After peak season, most teams finally see where pressure actually landed. We pulled together a short Retail CX Red Flag Checklist to help teams spot these patterns early. Download it here: hubs.ly/Q04fdSpr0 #CustomerExperience #RetailCX #ContactCenter
Parking isn’t just operational — it’s experiential. When it’s easy, everything feels easier. When it’s not, it impacts satisfaction and retention. ow.ly/LYQg50YPnjT #PropTech #ParkingManagement #CustomerExperience #ParqEx
Adobe introduces new CX system as AI transforms brand engagement bestmediainfo.com/mediainfo/medi… #customerexperience #Adobe #artificialintelligence #brandvisibility #partnerships #AgenticAI
You want it NOW — not tomorrow👍 With Speedaf, send parcels same-day and track every move in real time📦 Fast delivery = happy customers = more repeat orders 🧡 Start shipping smarter today with SPEEDAF EXPRESS #SpeedafNigeria #SameDayDelivery #CustomerExperience
𝐃𝐨 𝐲𝐨𝐮 𝐚𝐠𝐫𝐞𝐞? 💥 . “The Key to Happy Customers? Happy Employees” — 𝑨. 𝑪𝒉𝒂𝒎𝒃𝒆𝒓𝒍𝒂𝒊𝒏 𝒂𝒏𝒅 𝑫. 𝒁𝒉𝒂𝒐 . #GoodMorning | 𝐁𝐞𝐚𝐮𝐭𝐢𝐟𝐮𝐥 𝐃𝐚𝐲 🌹 #Branding | #CustomerExperience | #TXM | #CX
At The Collective presented by CleverTap, curated by ET BrandEquity in partnership with Branch & Karix, leaders across ecommerce, fintech and digital-first brands came together to unpack what actually drives sustainable growth today. #CleverTap #CustomerExperience #Growth #AI
Grant Thornton Bharat and @salesforce are hosting a CXO roundtable on next-gen enterprise transformation, powered by Salesforce data and AI. To know more, visit: brnw.ch/21x1Oyk #CXORoundtable #AI #CustomerExperience #DigitalTransformation #Salesforce #CXOs
Your inventory plan: based on last quarte's data. Your customers: reacting to a post from 20 minutes ago. That gap is why stockouts happen. Join us LIVE Register now: hclsw.co/dgzhv3 #InventoryPlanning #CustomerExperience #BehaviorAnalytics #Retail #CX #HCLSoftware
Performance that matters. Impact that speaks. Driven by faster resolutions, stronger service outcomes, and customer-first support—every step is focused on creating better experiences. #realmeCare #CustomerExperience #ServiceExcellence #MakeItReal
Why the IBM x Google Partnership Is the Enterprise AI Story Worth Paying Attention To buff.ly/zMfSKOk via @YuHelenYu of Tigon Advisory Corp. on @Thinkers360 #CustomerExperience #DigitalTransformation #Startups 📣 Expert? Get certified at Thinkers360:
A big thank you to the industry leaders for sharing valuable insights on blending empathy with technology, leveraging WhatsApp-led interactions, and creating experiences that feel continuous, contextual, and human. #CustomerExperience #WhatsAppBusiness #VoiceTech #CX
Hiring CX professionals (8–12 years experience) for customer experience and retention role. 📍 Chandigarh | 📡 Telecom Apply now 👉 jagranjosh.com/private-jobs?p… #CustomerExperience #TelecomCareers #PrivateJobs #CXJobs #Hiring
Call volume spikes shouldn’t derail the #customerexperience. Live Reports in the Customer Engagement Bundle give real-time visibility into queues, active calls, wait times, and agent status so you can react quickly and keep conversations running smoothly. ringcentr.al/4cC7hAA
“Customers remember how you handle the problem more than they remember the problem.” How you respond matters! Listen to my conversation with @SamSilverstein on building a no-excuses culture that puts people first. Tune in! hyken.com/amazing-busine… #customerexperience #CX
To create meaningful experiences, enterprises need to comprehend customer pain points and outlook and address these in the experiences they design. @EverestGroup bit.ly/3j0MpoB rt @antgrasso #CustomerService #CustomerExperience
Transformation is not a campaign. It is consistent everyday value. Better systems. Better teams. Better customer moments. That is how trust compounds. Read more: hubs.li/Q04dJtsK0 #RetailStrategy #CustomerExperience #FutureOfRetail
Adobe completes acquisition of Semrush to strengthen brand visibility in AI-led search bestmediainfo.com/mediainfo/medi… #content #AI #customerexperience #customerengagement #Adobe #commerce
Employee experience powers customer service. Learn how Jenni Hawkins leads with care at Gas South and why building a great culture and caring for employees directly translates to great service for customers. Listen now! hyken.com/amazing-busine… #CustomerExperience #Leadership
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