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#UnifiedCommunications has long provided opportunities for resellers, but the game is changing with #digital transformations and changing #customer behaviour ow.ly/2NuS30ix9QT
How to avoid the root cause of #CustomerExperience meltdowns ow.ly/aEDJ30ivxX3 via @Forbes
While a leader sustains momentum, a challenger increases it. @EnghouseInterac is a proud challenger in the Gartner MQ 2017. #gartnerchallenger - cei.news/7n4Kw
Find out 12 top uses of #AI in the #ContactCentre ow.ly/9dJM30ieNwf via @callcentrehelp
Take a look at seven #CustomerExperience trends and predictions that will have a significant impact on how companies will do business in 2018 ow.ly/vryJ30ieAvi via @customerthink
Find out how organisations can improve #CustomerExperience with these three easy steps ow.ly/HtxD30in3Ga
Find out some of the main problems that are troubling modern-day #ContactCentres and hear expert solutions from Enghouse Interactive’s Jeremy Payne ow.ly/wKXg30ieO3p via @callcentrehelp
Here are just a few of the ways brands are leveraging #ArtificialIntelligence and machine learning to make #CustomerExperiences better: ow.ly/cHaW30in2xo via @Forbes
Striking the right balance between #automated and #manned when #CustomerSatisfaction is key ow.ly/5Lx530i5vvi
The bot revolution is only beginning, and it presents a great opportunity for brands to deliver excellent #CustomerService experiences – find out more here ow.ly/Uz1m30i5uk9 via @VanillaPlus
10 secrets of #CustomerEngagement: Fine-tuning the #CustomerService experience for success ow.ly/n1kI30i5rYE via @Forbes
Eastern Institute of Technology move to Skype for Business linkedin.com/pulse/eastern-…
Meet @LumenVox, taking speech technology to the next level with @EnghouseInterac ! Find out how here: blog.enghouseinteractive.com/partner-spotli…
Leading technology and services provider @activereach chooses Enghouse Interactive as its #ContactCentre partner to deliver a wide range of scalable and flexible applications ow.ly/39e230hFTyN
Learn how Enghouse Interactive’s real time speech analytics can increase #CustomerSatisfaction and maximise business opportunities – watch the full video here ow.ly/cfau30hyHPq
Keep your contact center on the NICE list this year! We're sharing a few tips here to help you out here: blog.enghouseinteractive.com/preplanning-fo…
Want to deliver the best #CustomerExperience? It takes more than a metric ow.ly/YC7x30hiiiU via @B2Community
Some sound advice from @commstrader on choosing the right #contactcentre. Check out the #EnghouseInteractive review.
NEW: Our Best #ContactCentre Reviews for 2017 - Do you have the tools to connect YOUR #CallCentre? #CCTR #UComs ow.ly/Zhnu30hc19k
Find out 8 great steps that can improve #CallCentre engagement here ow.ly/ehmp30haJV4 via @callcentrehelp
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