Bitrue Technical Support
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Having previously announced that Bittrex U.S. filed Chapter 11 bankruptcy, we have obtained permission from the court to allow customers that meet the necessary regulatory requirements to access their accounts and withdraw remaining assets until August 31st, 2023. (1/2)
If you are unable to log in to your account or complete verification process, please reach out to our customer support team. For further information on the bankruptcy filing, claims process, and important deadlines please see the FAQ here: bittrex.zendesk.com/hc/en-us/artic… (2/2)
Due to continued regulatory uncertainty, we have made the difficult decision to wind down our U.S. operations, effective April 30, 2023. All funds are safe and can be fully withdrawn immediately. This does not affect customers of @BittrexGlobal bittrex.com/discover/impor…
➡️ Timeline & FAQ: bittrex.zendesk.com/hc/en-us/artic… ➡️ Crypto Withdrawals: bittrex.zendesk.com/hc/en-us/artic… ➡️ Fiat Withdrawals: bittrex.zendesk.com/hc/en-us/artic… ➡️ Support: support.bittrex.com
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(1/2) Given the banking issues over the past week, Bittrex would like to notify our customers that the SVB and Signature Bank events will not affect our customers’ ability to deposit and withdraw fiat funds to and from their Bittrex accounts.
(2/2) Bittrex customer funds are held at other regulated financial institutions and remain secure and available. We will continue to monitor banking risks in order to best serve our customers and maintain normal operations.
(1/3) Given Silvergate Bank’s recent announcement that they will be winding down their operations, Bittrex has begun transitioning deposits made by our customers to our other partner financial institutions.
(2/3) Because Bittrex maintains accounts with various financial institutions, we do not anticipate any impact to our customers’ ability to deposit and withdraw fiat funds to and from their Bittrex accounts.
(3/3) Our customers’ funds remain secure and available. We would like to thank Silvergate for its many years of partnership with Bittrex, and wish the best to their affected employees and customers.
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