BoxScore
@BoxScoreMe
Indy-based SaaS startup. BoxScore is a feedback tool to gather real-time assessments on your customer interactions.
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Born out of the mutual frustration felt by co-founders, @PatrickBurke8 and his dad, @billburkexp, BoxScore is the 911 call that facilitates an immediate resolution and prevents a permanent stain on social media or online review sites. boxscoreme.com/blog/2018/10/2…
BoxScore is helping the Indiana Department of Revenue get feedback at the Indiana State Fair. boxscoreme.com/blog/2019/8/12…
Knowable Magazine: "Annual assessments can be wildly inaccurate — not to mention soul-crushing. Here’s why the ritual, dreaded by managers and the managed alike, falls short, and what might work better.” There's a better way: Real-time Feedback. boxscoreme.com/blog/2019/4/29…
“Giving feedback to team members doesn’t need to be intimidating.” Read more here via @CultureAmp:
It's a simple, but important, question: how do you ask for #EmployeeFeedback? The first step is to know the right questions to ask. Here are a few ideas to get you started: bit.ly/2ENPubA #HRtech #HRdata #PeopleAnalytics
Gartner #Blog by Ray Pun: The Path to Customer Retention Begins With…gtnr.it/2tyqspD #productmarketing #custexp
LISTEN: Study: Employee Engagement Drives Innovation - ow.ly/WOfJ30nSlJc #IIBTV @GerryDick
Interested in helping entrepreneurs get to the next level, or want to gain some inspiration from entrepreneurial stories? Bring your friends & get caffeinated with us tomorrow morning at @SpeakEasyIndy for #1MCIndy with @mintly_social & @growbarorganics. eventbrite.com/e/1mc-february…
“Your customer calls because you’re an expert in your field. They may not know all the proper terminology so it’s important to remain patient while trying to grasp the issue at hand. Equally as important is empathy." -Kara Schaefer, @hopeplumbing boxscoreme.com/blog/2019/2/15…
“People expect fast and impactful service... To help with this, we have innovation contests where team members identify methods for improving service levels. This approach has worked well.” -@SevenCornersCEO, @SevenCornersInc boxscoreme.com/blog/2019/2/15…
“Whether we like it or not, the customer expectation of quality service is rising ... We're seeing more companies promote their values and culture, building a more meaningful experience. That shows up in the balance sheet." -@bschutt, Owner @TrustHomesense boxscoreme.com/blog/2019/2/15…
"Innovation is driven by customers’ needs consistently. In order to provide exceptional customer service, take the time to understand the customer’s needs, and then work towards solving that critical problem."- @kevinmaccauley, Founder & CEO @GetUpperHand boxscoreme.com/blog/2019/2/15…
Of course! 👏 And we couldn’t agree more with you.
It's a simple, but important, question: how do you ask for #EmployeeFeedback? The first step is to know the right questions to ask. Here are a few ideas to get you started: bit.ly/2ENPubA #HRtech #HRdata #PeopleAnalytics
What do the industries of software, HVAC, insurance, painting, and plumbing all have in common? Each of them must provide exceptional customer service to remain competitive. boxscoreme.com/blog/2019/2/15…
“As companies invest in these technologies, it’s important to understand their applicability to the customer experience.” @Forbes
Congrats to all nominees! Winners will be announced at the #MiraAwards gala presented by @AngiesList and @salesforce on April 13 at @JWMarriottIndy. Early-bird and “Under 30” tickets go on sale March 1. Nominees & sponsors can get tickets starting today: bit.ly/2V1olr8
"Our efforts to bring top-tier companies like @Formstack to @FishersIN have been key to becoming one of the best places to live in America” @ScottFadness indystar.com/story/money/20…
Want to know why Indy's most talented young adults live in Indy? Listen to some of our Forty Under 40 honorees talk about living in central Indiana. youtu.be/4goMp65acDo via @YouTube
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IBJ: Honorees talk about living in central Indiana
“Listening and acting on employee feedback is nothing new – understanding what matters most to employees and then using that to create engaging experiences at work is an essential activity for every organisation.” hrexchangenetwork.com/employee-engag… #EmployeeEngagement
IBJ unveils its Forty Under 40 class of 2019. Entrepreneurs, doctors and government officials join executives from banking, manufacturing and not-for-profits on IBJ's annual list of central Indiana's rising stars. buff.ly/2taJUZr
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