kate devlin
@HiTechTalk
#customersuccess enthusiast, philosopher, espionage junkie, & pitbull advocate
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Accelerate your @SlackHQ learning journey with our NEW Skill Badges and grow your #slackskills 👉 Learn more at slackcertified.com/page/slack-ski…
You know how iPhoto likes to surface memories from “this day last year”? 🎄 2019 vs 2020 🥀 #MakeItStop
My day job (also: night job) is CEO of Slack, a publicly traded company with investors to whom I am a fiduciary, 110k+ paying customers of all sizes, and thousands of employees I care about very, very much. The last few weeks have been 🤯😳😢 Here’s what it's been like. [Thread]
Working from home = learning what my cat does all day while I’m (usually) at the office. #QuarantineCats
Pumped about what’s now possible with the new apps available in @SlackHQ !!
Slack apps just keep getting better. With their new functionality, you can complete advanced workflows and get more work done in apps right from Slack. bit.ly/2ObUAkK
Really tough: Succeeding (in anything) Really really tough: Figuring out why you succeeded
How does @SlackHQ collaborate around a customer? Simply put: #teamworkmakesthedreamwork 🤝 on stage at #Pulse19
💕 Love the story @ckosmowski shared at #Pulse19 about acquired employees who threatened to quit when their new parent company tried to take Slack away. So relatable (I can’t imagine working without Slack) but also GOALS. We should all aspire to that level of customer love.
Charles Schwab CEO tests job candidates by taking them to breakfast, having restaurant mess up their order - the brilliant interview test that reveals true character! theblaze.com/news/2016/02/2…
Listen up, if they: -are convenient -trust you -make you feel secure -easily open up -know what factors make you, you They aren't bae, they're your MFA > bit.ly/2Phwsvr
A little change of perspective goes a long way. @ryantcarlson spent a week as a sales development representative to see things from their perspective. It was hard work, but what he gained was worth it. #WednesdayWisdom
Few individuals have walked the earth that can say they’ve donated Billions of dollars to make it a better place. RIP @PaulGAllen - a truly remarkable #legend
There is no better way to test drive @okta products than in our hands-on labs with one of our bad ass Instructors. #CustomerSuccess starts with learning.
Step 1: Get Okta, Step 2: Get trained. Our industry leading Education Services team is here to help ensure a successful implementation + drive user adoption. Check out our classes > bit.ly/2FxNBfC
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