Not At The Library
@LibraryNot
We don’t do that here at the library! Public librarian documenting the daily shenanigans that happen in a large urban library.
So tomorrow I am going to be filmed cleaning a computer for my library’s reopening commercial. You can have my autograph if you ask nicely. #librarytwitter
My library is going to host jury selection for my county starting in August. It’s being billed as a great service to the community. There will be 50+ people at a time. Sounds like a great idea. 😐 #librarytwitter #LibrarianProblems
Customer on the phone: I heard you are delivering things now. I need a tax extension form, envelope and a stamp delivered to my hotel or I’ll have a big problem. #librarylife #librarytwitter #librarianproblems
Do you keep stats of customer interactions? We have to record every phone call, email and in-person encounter. Yesterday I had 102, which equates to one every 3 minutes. Mondays are a bitch. #librarytwitter #librarylife #librarianproblems
For library staff who haven’t been laid off or furloughed, were your hours cut? My system cut our hours 25%. I am actually enjoying the shorter days, but not the smaller paycheck. #librarytwitter
55 phone calls in our first hour this morning. Everyone wants computer appointments. I am still conflicted about having so much contact with customers. Only 5/20 branches are offering this. What are the other librarians doing? #librarytwitter #librarylife #librarianproblems
Today a very sweet gentleman came in needing LOTS of computer help. It was impossible to help standing 6 feet away for 5 only minutes. I explained our safety measures and he understood, but I feel awful that I couldn’t help. I was scared to stand close to him. Was I wrong?
With the new popularity of “Karens” we need the male equivalent. I suggest Robert. Those of us in public service know that men can be just as obnoxious. Just had one. Had to speak to a manager. #librarytwitter #librarylife #librarianproblems
My team answers phone calls for our entire system (in addition to our regular duties), about 200 calls a day. When I transfer to branches, they always sound annoyed. Can we at least pretend to like our jobs? #librarytwitter #librarianproblems #librarylife
Standing 6 feet away from a computer attempting to help a customer is nearly impossible. Tomorrow I am bringing binoculars to work. #librarylife #librarytwitter #librarianproblems
Day One of computer appointments for the public went fairly well. However...no sir, I cannot sir in your chair and do it for you. Also, please wear your mask over your nose, not just your mouth. #librarylife #librarytwitter #librarianproblems
Truly nervous to start seeing customers tomorrow. How long will it take before someone...a) takes off their mask or b) tries to touch me?
We start computer use by appointment on Monday. I’m sure this will go well. #librarylife
No ma’am, you cannot have a tax refund as a result of the library being closed for #COVID__19. #librarylife
Just helped an 82 year old lady search for female penpals for her incarcerated son. He hounds her daily and she wants him to leave her alone. Not sure whether to laugh or cry. #librarylife #librarianproblems
To make reference desk time more interesting, I created a bingo board for sightings of regular customers and situations. Try it, makes the day go faster. #librarylife
Customer: My doctor said I should get tested for HIV and hepatitis. What? I ain’t had no sex! Me: ... #librarianproblems #librarylife
Customer: I want to come into the library to take a pre-employment accounting test and have someone tell me if the answers are right or wrong. But that isn’t cheating. #librarylife #librarianproblems
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