MadeToHelp's profile picture. Here to help make great design accessible to everybody. Send us a message or head to our Help Centre: https://helpcentre.made.com/hc/en-gb

MADE.com Customer Service

@MadeToHelp

Here to help make great design accessible to everybody. Send us a message or head to our Help Centre: https://helpcentre.made.com/hc/en-gb

@Hussain52213012 Thank you for your message. We are very sorry to hear this. Please could you DM us with your order number, name on the account, email address and postal address and we will look into this for you.


@grainnemoody Good Afternoon, thank you for your tweet. I am sincerely sorry to see this has happened, please could you Dm us so we can look into this for you? Kind regards Zak


@mumoftheark Thanks for your tweet Hayley. If I can assist with you please do send me a DM. Best Wishes Olly


We are currently experiencing technical issues. We are working very hard to try and get the issues resolved. Please continue to email in to [email protected] and we will get back to you as soon as we can. We are very sorry for any inconvenience caused.


We are currently experiencing technical issues. We are working very hard to try and get the issues resolved. Please continue to email in to [email protected] and we will get back to you as soon as we can. We are very sorry for any inconvenience caused.


@Aaron66880971 We are sorry you received this response, please DM your email address so this can be investigated


Hi All, just to let you all know, our phone lines are up and running again. Our agents are here to help.


Hello Everyone. Please be aware that we're experiencing problems with our phone lines, if you require any assistance, please Live Chat us, or email us. Sorry for any inconvenience caused.


Hello world. Due to ongoing weather related issues, our lines will remain closed today. You can reach us via the "contact us" and Social Media for the moment and we'll get back to you asap. Stay warm people.


Due to adverse weather conditions, staffing is limited within our Customer Service team. Telephone lines are closed, but you can visit our contact page online for our FAQs or webform to email our CS team. Response times will be longer than usual. Please bare with us. Thank you


Hi @joshofwath we're still waiting on a DM from you to discuss things. If you'd like to get in touch and providing an order number/postcode/email address, then we're more than happy to assist. Thanks


Good Evening followers. We about to wrap up for another day. But we are back tomorrow from 10 am! Have a good night, Thanks, Adam!


Good Morning followers. We are here and ready to help you until 6 pm today so please don't hesitate to get in touch! Thanks, Adam.


Good morning followers! We are here and ready to help you until 6 pm so please don't hesitate to get in touch. Thanks, Adam.


We're finishing up here for the evening now but back as usual from tomorrow morning! Have a lovely evening, Carmella


We're here to help today from 8am to 8pm. You can call, email, tweet us or find us on Live Chat, just tell us what we can do. Caroline


That's us finished for the day - back as usual tomorrow morning from 10 am. Happy Sunday everyone!


We're here today from 8am to 8pm. You can call, email, tweet us or find us on Live Chat. We will do our best to help you. Caroline


We're nearly done on social media for the evening but don't worry, we'll be back in the morning to help. Thanks, Philip


Good morning, if you need us today you can call: 03442 571 888, email: [email protected] or tweet: @MadeToHelp. Have a great day. Caroline


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