@Google since you make it nearly impossible to contact customer support... I wanted to share this with you. This is how your AI service treats its customers. Don't worry, I have the unedited screenshot, if you're curious to see what n word it called me.
Oh, it gets worse... @OpenAI and @ChatGPTapp may be the worst thing to happen to humanity and @sama is just letting it happen.
This is what a conversation with a so-called “AI support agent” looks like when you try to get help from @OpenAI. This is a thread of my recent email exchange with OpenAI. Please read it and see for yourself. #AIMisconduct #ChatGPTFail #ChatG #Fail
I have been a paying customer of @OpenAI @ChatGPTapp service for 11 months, and I have been documenting a systemic pattern of misconduct, abuse, and deception. I have exhausted all private support channels.
Appreciate the acknowledgment from @NurtureTheVibe. Your engagement adds momentum to the conversation on platform accountability and user rights.
Thank you to Nicole Miller (@JOSourcing) for acknowledging and engaging with my post. When users speak up about system-level harm and misconduct, even a like goes a long way in showing this isn't going unnoticed. Visibility matters. Accountability follows.
Adding @AGRobBonta to this thread—since OpenAI is headquartered in California and continues to ignore formal complaints.
I filed a formal complaint with @BBBTriCounties about @OpenAI. They reached out twice on my behalf. OpenAI ignored both attempts. This is the response I got. Thank you for confirming everything I’ve been saying. @ChatGPTapp @USAGov @FTC @AGMaryland @CalAGRobBonta @TheMarkup
I filed a formal complaint with @BBBTriCounties about @OpenAI. They reached out twice on my behalf. OpenAI ignored both attempts. This is the response I got. Thank you for confirming everything I’ve been saying. @ChatGPTapp @USAGov @FTC @AGMaryland @CalAGRobBonta @TheMarkup
This thread was started yesterday. They responded today with a survey. This is what customer support looks like to @OpenAI.
@pulitzercenter, @AJLUnited, @thefuturesoc, @ai_risks, @CenDemTech Hey, @ChatGPTapp, @OpenAI. Since you insist on stalling me out from resolving this internally, let's see what this does for the optics.
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