Reputation Intelligence 🧠
@ReputationIntel
Services, guides and a newsletter about opportunities, conflicts, risks, decisions, communication and reputation. https://reputation.substack.com/
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Rumor ignited and promptly extinguished. Don't believe everything people say about others.
"Rage bait requires little production effort, no research and no nuance. Its value lies in volatility. If a post sparks conflict, the platform registers that conflict as engagement and engagement is currency." David Webb Writing at Substack Some accounts are puppet masters.
“American Canto,” Olivia Nuzzi’s attempt to write her way out of a reputational pit... "As Philip Roth once wrote in “American Pastoral," 'All that rose to the surface was more surface.' Beneath posturing there is only more posturing." Becca Rothfeld msn.com/en-us/news/pol…
xSuit CEO Maximillien Perez apologized for a Black Friday email promo with a subject line, “Grow the f*** up," calling it "unprofessional, disrespectful..." "You deserve better ... Not something designed to shock or offend in the name of getting noticed.”
I came across a question this week and it settled down in my brain. It's a million-dollar level type of question. Here's why: instagram.com/p/DRt5gJdAPVv/… #reputation #proveyourselfright #provecriticswrong
Younger employees "expect candid acknowledgment when something goes wrong. They notice hesitation. They notice delay. And they compare every statement with what they experience daily. "People treat official messages as one data point and check it against lived reality."
Trust Gap Not necessarily surprising "Edelman research: 61 percent of employees worry leaders are intentionally misleading them." #credibility #reputation #riskmanagement
Sometimes we don't grasp the gravity of our wrongdoing so we're still expecting, without cost, our life as it was prior to being exposed and punished. Bryan Kohberger is upset and filing complaints about... bananas. 🍌🍌 msn.com/en-us/news/cri…
Delayed or Ungiven Apologies: the Dangers The timing is not later, not ever, it's now or not longer after now reputation.substack.com/p/delayed-or-u…
"Whether you believe him or not is almost beside the point. The truth is that George Santos believes George Santos." Source: @tarapalmeri tarapalmeri.com/p/george-santo… #selfdeception
“In working with brilliant analytical people for over two decades, I’ve noticed that when the intellect (IQ) is fully engaged, emotional skills (EQ) take a backseat. “It’s like the brain has a finite amount of energy to allocate between IQ and EQ.” Source: Sebastien Page
💛🌟 I read a notable statement of apology today. Part of what was communicated (see below) is rarely expressed, yet is million-dollar guidance: 🧠 "What I did was wrong. The circumstances don't matter. ... I should have taken immediate accountability for what happened."
If you know (from your life experiences), you know.
“Being in love with someone that cares about the real me made a very big difference,” Lady Gaga says. But that meant she had to figure out just who that was: “How do you learn how to be yourself with someone when you don’t know how to be yourself with anyone?" she added.
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