Silly IT Requests
@SillyITRequests
Silly IT/Helpdesk requests #sysadmin #helpdesk #users #IT #ITsupport
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IT tech arrives at remote location for routine maintenance. Immediately swarmed by users with 59+ 'issues'. Users: These issues have been going for months!! IT: Did you open support tickets about any of the issues? Users: A what now? #HelpDesk #itsupport
12:30pm, urgent email comes in: "Client has emailed us the attached requirements, can you build the design and finalize the effort estimate/proposal for our 3pm call"
PSA - remember that you can enable dark mode in your mobile #Outlook app. Huge difference in terms of readability, at least for me.
User: I don't know, I just turned it on and it wasn't working. *User 2hrs earlier when they couldn't find their file because they saved in the wrong place* #itsupport #HelpDesk #Users #sysadmin
App owner after being notified of end of extended support for Win 2008 R2: "We don't want to upgrade our Win 2008 R2 environments as they run critical apps and absolutely cannot go down! You need to pay/figure out how they remain supported without interruptions!" #Server #2008R2
#Programming as well as #Powershell #VB #scripting hide and seek champs: #sysadmin #ITSupport #Helpdesk
Folks too important to send tickets are the equivalent of the crappy BMW parked crooked in the handicap spot #sysadmin #ITsupport #Helpdesk
"Hi, I received 1 email per day for the last 15days about my password expiring, ignored them all& cant login now. FIX!" #helpdesk #itsupport
"I stored my CRITICAL sales demo #SQL DBs on my #azure #VM temp drive & now they are gone. FIX or RESTORE from backup ASAP!" #itsupport
IT, our buildings are 200 feet apart. Can't we just harpoon a fiber cable across and not pay a vendor to run point-to-point? #networking
#Dev :IT, URGENT! I hardcoded my creds smwhere in the code/solution/build & am getting locked out since changing my PW. FIX ASAP! #sysadmin
"Usr:Hi, I gave u this data 6 years ago but then requested you delete it. I need it again now, so get it for me ASAP!" #sysadmin #Helpdesk
Usr: Thx for providing the instructions on how I can move my data to the new system. Im busy tho, can you move my stuff for me? #sysadmin
Rolled out #selfserve portal for <task>.Usr sends ticket requesting <task>.Point usr to portal Usr:I thought the portal was for IT selfserve
11pm on Friday - "IT, we are getting you to urgently help us with a setup for a full weekend tech summit. Starts tomorrow @8am" #Helpdesk
When #users CC 3+ executives on a support/infra/purchase request to escalate youtu.be/EC8Jdlj4VJk #sysadmin #itsupport #Helpdesk
#dev :IT,unlock my account & remove pw change policy ASAP. I use my account in my connect string & end up locked out every month #sysadmin
Usr:My mailbox is full,give me more space IT:U are @ max allowance,pls clean up some emails Usr:I refuse to do this,find me another solution
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