Source for Business
@Source4b
We’re a leading water and wastewater retailer supporting over 150,000 business customer accounts across the UK. Account is not monitored 24/7.
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Looking for answers? Our FAQs are a great place to start, covering high-profile topics like Direct Debit setup, MyAccount features, leak responsibility, and industry regulations. Visit bit.ly/3MJ3ftz for help! #FAQs #CustomerSupport
It’s officially Christmas season!🎄 Before the festivities really kick in, don't wait to submit your latest meter readings - get your accounts in order today! Quick, simple, stress-free. Submit a meter read: bit.ly/3V1cFoK
Starting the week on a high note! Louise delivered first-class service and made a customer’s day - exactly the kind of Monday Motivation we love to see. #CustomerExperience #FirstClassService #CustomerService
Our customers come first, especially at renewal time. It’s designed to be simple and stress-free because we value you - making staying with us the easiest choice you can make! #RenewalTime #CustomerExperience #StressFree
Following the prolonged dry weather this year, the recent rainfall has helped our rivers and reservoirs recover 🌧 and we're pleased to announce that the hosepipe ban in the Swindon and Oxfordshire areas has now been lifted with immediate effect. We would like to take this…
Another great example of our team going the extra mile. Prompt service is at the heart of what we do! #CustomerService #CustomerSatisfaction #PromptService
One of the UK’s leading business water and wastewater retailers,@PennonGroup , has selected g2, Gentrack’s new-age billing and CRM platform, to drive agility and innovation. Trading as @Source4b , it provides water, wastewater & trade effluent to over 150,000 customers.
We know dealing with utilities isn’t always everyone’s favourite task — but reviews like this remind us why we do things differently No endless waiting, no confusion, just real help from real people! #CustomerService #BusinessSupport #NotLikeTheOthers #SourceForBusiness
❄️ Time to get #WeatherReady! 🏡 1️⃣ LAG exposed pipes (lofts/garages) 2️⃣ LOCATE your stop tap (our helpful video: tinyurl.com/StopTap) 3️⃣ HIRE a WaterSafe-approved plumber for any work. Don't wait for a burst pipe! 🥶 ➡️ watersafe.org.uk/check-your-plu… #FrozenPipes #WinterTips
At 11 a.m. today, we’ll pause for two minutes’ silence to remember and honour those who have served and sacrificed. We will remember them. #RemembranceDay #LestWeForget
Closing a business account doesn’t have to be complicated - and we make sure it isn’t! Quick, clear, and handled with care - that’s how we do customer service at Source for Business. 🙌 #CustomerService #BusinessSupport #WaterRetailer #SourceForBusiness
No time to wait on hold? We get it. That’s why our call back service means you can carry on with your day - and we’ll ring you when it’s your turn. Just ask Daniels’ happy customer! 🙌 #CustomerService #CallBackService #TimeSaver #SourceForBusiness
The MyAccount portal is back online! Thank you for your patience while we resolved the issue. You can now sign up or log in here: bit.ly/4ftqYL1
Some business customers may be having trouble accessing their MyAccount portal. Our team is working to fix this as quickly as possible. We appreciate your patience and will share updates soon.
Updating tenant details doesn’t have to be complicated. Kevin made it quick and easy - just one way we keep things simple for landlords and businesses! #CustomerService #SourceForBusiness #B2BSupport
People over bots - every time! We’re all about real conversations, real help, and real results. Just ask this reviewer, who got straight through to Kevin - no hold music, no automation, just great service. #CustomerService #PeopleMatter #ServiceExcellence
Nothing beats fast, friendly customer service - and we’re so glad to welcome another business customer to Source for Business! Thinking of making the switch? It’s easier than you think 👉 bit.ly/S4BSwitch #CustomerService #BusinessSupport #HappyCustomers
Great service shouldn’t be a one-off — it should happen every time. 🌟 We’re proud that our team continues to deliver friendly, professional support whenever our customers need us. #CustomerService #BusinessSupport #SourceForBusiness #ServiceExcellence
No endless hold music here 🎶 — we pick up, we help, we get it sorted. Simple as that! #CustomerService #BusinessSupport #SourceForBusiness
Moving out? Don’t forget to send us your final meter reading on the day you leave to help make sure you’re not charged for future use. You can do it easily online - it only takes a few minutes! bit.ly/4dc9wta #MovingOut #CustomerService #MeterReading #CustomerSupport
A little help can make a big difference! Samantha made this customer’s experience quick, easy, and stress-free - exactly the kind of service we aim to deliver every time. Read the review: bit.ly/SFB-Reviews #CustomerService #BusinessSupport #SourceForBusiness
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