Source4b's profile picture. We’re a leading water and wastewater retailer supporting over 150,000 business customer accounts across the UK.

Account is not monitored 24/7.

Source for Business

@Source4b

We’re a leading water and wastewater retailer supporting over 150,000 business customer accounts across the UK. Account is not monitored 24/7.

Pinned

Looking for answers? Our FAQs are a great place to start, covering high-profile topics like Direct Debit setup, MyAccount features, leak responsibility, and industry regulations. Visit bit.ly/3MJ3ftz for help! #FAQs #CustomerSupport

Source4b's tweet image. Looking for answers? 

Our FAQs are a great place to start, covering high-profile topics like Direct Debit setup, MyAccount features, leak responsibility, and industry regulations.

Visit bit.ly/3MJ3ftz for help!  #FAQs #CustomerSupport

A little help can make a big difference! Samantha made this customer’s experience quick, easy, and stress-free - exactly the kind of service we aim to deliver every time. Read the review: bit.ly/SFB-Reviews #CustomerService #BusinessSupport #SourceForBusiness

Source4b's tweet image. A little help can make a big difference! 

Samantha made this customer’s experience quick, easy, and stress-free - exactly the kind of service we aim to deliver every time. 

Read the review: bit.ly/SFB-Reviews

#CustomerService #BusinessSupport #SourceForBusiness

We went green 💚 for #WorldMentalHealthDay! We took a moment to connect over coffee and donuts, reminding ourselves how small gestures and shared moments can help support wellbeing at work. #MentalHealthMatters #WorkplaceWellbeing

Source4b's tweet image. We went green 💚 for #WorldMentalHealthDay!

We took a moment to connect over coffee and donuts, reminding ourselves how small gestures and shared moments can help support wellbeing at work.

#MentalHealthMatters #WorkplaceWellbeing
Source4b's tweet image. We went green 💚 for #WorldMentalHealthDay!

We took a moment to connect over coffee and donuts, reminding ourselves how small gestures and shared moments can help support wellbeing at work.

#MentalHealthMatters #WorkplaceWellbeing
Source4b's tweet image. We went green 💚 for #WorldMentalHealthDay!

We took a moment to connect over coffee and donuts, reminding ourselves how small gestures and shared moments can help support wellbeing at work.

#MentalHealthMatters #WorkplaceWellbeing

Kevin’s done it again! Making tricky tasks simple and keeping things running smoothly - just the kind of service we love to see! #FiveStarService #CustomerSatisfaction #BusinessSuccess

Source4b's tweet image. Kevin’s done it again! Making tricky tasks simple and keeping things running smoothly - just the kind of service we love to see! 

 #FiveStarService #CustomerSatisfaction #BusinessSuccess

When things need sorting, speed and efficiency matter - we’re glad our team could get it done quickly and smoothly! #CustomerService #QuickResolution #SourceForBusiness

Source4b's tweet image. When things need sorting, speed and efficiency matter - we’re glad our team could get it done quickly and smoothly!

#CustomerService #QuickResolution #SourceForBusiness

Polite, helpful and highly recommended! That’s the kind of service we aim to deliver every single day - and we’re so glad Sam hit the mark here! #CustomerService #BusinessSupport #CustomerSatisfaction

Source4b's tweet image. Polite, helpful and highly recommended! 

That’s the kind of service we aim to deliver every single day - and we’re so glad Sam hit the mark here! 

#CustomerService  #BusinessSupport #CustomerSatisfaction

Did you know you don’t have to wait on the line if our phones are busy? Just choose our call-back option, and one of our team will ring you back as soon as they’re free - just like we did here! #CustomerService #CallBack #TimeSaver

Source4b's tweet image. Did you know you don’t have to wait on the line if our phones are busy? Just choose our call-back option, and one of our team will ring you back as soon as they’re free - just like we did here!

#CustomerService #CallBack #TimeSaver

September’s wrapping up fast! Don’t forget to send your meter reading through MyAccount or online to make sure your bill reflects your actual usage. Log in or register here: bit.ly/4ftqYL1 #MyAccount #MeterReading

Source4b's tweet image. September’s wrapping up fast! 

Don’t forget to send your meter reading through MyAccount or online to make sure your bill reflects your actual usage.

Log in or register here: bit.ly/4ftqYL1

 #MyAccount #MeterReading

Great service shouldn’t be the exception - and we’re proud to deliver it every day! Read the full review: bit.ly/SFB-Reviews #CustomerService #ServiceMatters #CustomerExperience

Source4b's tweet image. Great service shouldn’t be the exception - and we’re proud to deliver it every day! 

Read the full review: bit.ly/SFB-Reviews

 #CustomerService #ServiceMatters #CustomerExperience

Clear updates, consistent communication, & a problem solved - that’s what great customer service looks like! Big thanks to Daniels for delivering exactly that 🙂 Read the full review: bit.ly/SFB-Reviews #TrustpilotReviews #CustomerExperience #CustomerSatisfaction

Source4b's tweet image. Clear updates, consistent communication, & a problem solved - that’s what great customer service looks like! Big thanks to Daniels for delivering exactly that 🙂

Read the full review: bit.ly/SFB-Reviews

#TrustpilotReviews #CustomerExperience #CustomerSatisfaction

Did you know? We’re rated 4.9/5 ⭐⭐⭐⭐⭐ on Trustpilot - with 1,800+ reviews. Among the UK’s top water retailers for service & reliability. Switch today ➡️ bit.ly/S4BSwitch | See reviews ➡️ bit.ly/SFB-Reviews

Source4b's tweet image. Did you know? We’re rated 4.9/5 ⭐⭐⭐⭐⭐ on Trustpilot - with 1,800+ reviews.

Among the UK’s top water retailers for service & reliability.

Switch today ➡️  bit.ly/S4BSwitch | See reviews ➡️ bit.ly/SFB-Reviews

Ever had a call that just works? That’s what we aim for! Quick, clear, & genuinely helpful… "probably the best customer service response I have ever had!" What more could we ask for! Read the full review here: bit.ly/SFB-Reviews #CustomerService #BusinessSupport

Source4b's tweet image. Ever had a call that just works? That’s what we aim for! Quick, clear, & genuinely helpful… "probably the best customer service response I have ever had!" What more could we ask for!

Read the full review here: bit.ly/SFB-Reviews

#CustomerService #BusinessSupport

Did you know? We're rated 4.9/5 on Trustpilot ⭐⭐⭐⭐⭐ With over 1,800 reviews, we're among the very best water retailers in the UK. From accurate billing & easy Direct Debit setup to fast support, businesses know they can rely on us! bit.ly/SFB-Reviews


Forgot to submit your meter reading last month? Don’t worry - you can still do it today! Log in to MyAccount or visit our website to submit your reading and make sure your next bill reflects your actual water use, not an estimate. bit.ly/4ftqYL1

Source4b's tweet image. Forgot to submit your meter reading last month? Don’t worry - you can still do it today!

Log in to MyAccount or visit our website to submit your reading and make sure your next bill reflects your actual water use, not an estimate.

bit.ly/4ftqYL1

Can you believe August’s nearly over? Submit your meter reading via MyAccount or online to keep your bills spot on and avoid surprises! Register or log in here: bit.ly/4ftqYL1 #MeterReading #MyAccount #AccurateBilling

Source4b's tweet image. Can you believe August’s nearly over? 

Submit your meter reading via MyAccount or online to keep your bills spot on and avoid surprises!

Register or log in here: bit.ly/4ftqYL1

 #MeterReading #MyAccount #AccurateBilling

What more could we ask for? Reviews like this remind us why we’re so proud of our team - always delivering top-level customer care! #CustomerService #ServiceMatters #CustomerExperience

Source4b's tweet image. What more could we ask for? Reviews like this remind us why we’re so proud of our team - always delivering top-level customer care!

#CustomerService #ServiceMatters #CustomerExperience

Friendly and professional - that’s exactly how we want every interaction with our customer care team to feel. Great to see Sam delivering just that! #TrustpilotReviews #TeamRecognition #CustomerExperience

Source4b's tweet image. Friendly and professional - that’s exactly how we want every interaction with our customer care team to feel. 

Great to see Sam delivering just that!

 #TrustpilotReviews #TeamRecognition #CustomerExperience

We might not always get everything resolved on the first call, but our team is here to make it right. Huge thanks to Daniels for going above and beyond! #CustomerCare #ProblemSolving #CustomerService

Source4b's tweet image. We might not always get everything resolved on the first call, but our team is here to make it right. Huge thanks to Daniels for going above and beyond!

 #CustomerCare #ProblemSolving #CustomerService

Source for Business reposted

🎊 Congratulations to everyone receiving their results for #ALevels and #TLevels today 👩🏻‍🎓 Starting your own business could be a great next step, with almost 60 per cent of young people saying that they currently own or are interested in owning a business. ✅ That's why we're…

fsb_policy's tweet image. 🎊 Congratulations to everyone receiving their results for #ALevels and #TLevels today 👩🏻‍🎓

Starting your own business could be a great next step, with almost 60 per cent of young people saying that they currently own or are interested in owning a business.

✅ That's why we're…

Need online access or help with a leak allowance claim? Then we’ve got you covered! #BusinessSupport #CustomerService #TrustpilotReviews

Source4b's tweet image. Need online access or help with a leak allowance claim? Then we’ve got you covered!

 #BusinessSupport #CustomerService #TrustpilotReviews

Busy summer? Don’t wait on hold! Use our call back service and we’ll ring you when it’s your turn — whether you’re at the beach or serving customers. #CallBackService #CustomerService #CustomerCare

Source4b's tweet image. Busy summer? Don’t wait on hold! Use our call back service and we’ll ring you when it’s your turn — whether you’re at the beach or serving customers.

 #CallBackService #CustomerService #CustomerCare

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