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8-hour wait times turned into 5-minute wins 🚀 How did Cocoatech achieve a 99% reduction in response time? By swapping manual queues for smart automation powered by @cosupportai — with zero extra hands and zero chaos → supportyourapp.com/blog/ai-chatbo… #AI #SupportYourApp
When vision meets action 🔥 We're thrilled to share that our CEO and Managing Partner, @DariaLeschenko, is featured in Bamboo Crowd and Dreamers & Doers spotlight on women transforming industries → bamboo-x.com/bamboo-crowd-b…
We are excited to share that #SupportYourApp has been recognized in several categories of the Clutch Global Fall Awards 2025, including: ⭐ Payment Processing ⭐ Medical Billing ⭐ Claims Processing ⭐ Virtual Assistants ⭐ Data Entry ⭐ BPO ⭐ Answering Services ⭐ Call Centers
At #SupportYourApp, teammates from over 90 countries bring their authentic selves every day, making our environment more creative and inspiring 💛 Our Chief People Officer, Kseniia, shares this experience for @Under30CEO. 👉 under30ceo.com/16-ways-compan…
NotaryPublic24 needed a #support partner who could elevate their operations, increase efficiency, and build a scalable customer service workflow. Together, we achieved great results! 🚀 Resolution time reduced by 64% 🚀 Resolved tickets increased 2.5× 🔗supportyourapp.com/blog/omnichann…
Staying motivated through uncertainty is no easy task. Our CEO and Managing Partner, @DariaLeschenko, along with other industry #leaders, shared insights on how to keep your drive and focus even in the toughest times: under30ceo.com/how-to-stay-mo… @Under30CEO
◾️ Klarna replaced 700 support roles with AI, then had to bring humans back. ◾️ Uber’s AI blocked drivers from their accounts. Read more real #AI fails and lessons in our latest newsletter. Subscribe → linkedin.com/pulse/overrate…
Thinking about switching your customer support #provider? Our Service Delivery Director, Illya, shares insights in his latest blog article on when and how to switch providers, what to watch out for, and how to maintain service quality → supportyourapp.com/blog/how-to-sw…
Looking to scale your #eCommerce customer support? Our Chief Marketing Officer, Maryna, has analyzed the leading outsourcing vendors — diving deep into their AI tools, #CX programs, and core advantages. See which partner fits your goals best → supportyourapp.com/blog/best-cust…
Business as usual? Not with #AgenticAI 🚀 In the article for Forbes, our CEO and Managing Partner @Daria Leshchenko explains: ◾ what Agentic #AI is and why leading companies are investing in it ◾ how we at SupportYourApp are using AI and much more → forbes.ua/innovations/ag…
Serious business and a casual team gathering in one of #SupportYourApp’s Southern Europe offices 💛 This time, our teammates got together to catch up on current projects, discuss key topics, and plan the next sprints. #SupportYourAppTeam #CustomerSupport
We’re over the moon! SupportYourApp received the Silver Award at the 2025 Outsourcing Impact Review Awards in the Diversity, Equity, and Inclusion category 🏆 Here’s to many more milestones ahead ✨
The future of customer support picks up on the first ring 📞 Our AI Voice Agent delivers instant, human-like interactions in 32+ languages, available 24/7. Transform your #CX without expanding your team. Learn more about our #AIVoiceAgent → supportyourapp.com/ai-voice-agent/
Shared or Dedicated Support — which one fits your #business best? 🤔 Our Integrations Specialist, Nader, breaks it all down in his latest article: ✅ Key differences ✅ Benefits of each model ✅ How to choose the right one for your goals 🔗supportyourapp.com/blog/shared-vs… #CS
What if the key to a lasting career in #tech isn’t mastering one skill, but mastering the art of change? That’s the advice our CEO and Managing Partner, @DariaLeschenko, shared with @DevX_Com alongside other industry leaders. Read more 👉 devx.com/fintech/13-ins…
Liubov started her journey at #SupportYourApp over 9 years ago, and today we’re sharing her interview as our Vice CEO 🌟 Learn more about Liubov and her journey in the full article → supportyourapp.com/blog/my-career… #SupportYourApp #CareerStory #CustomerSupport #CareerOpportunities
Your #CS metrics look great, but #customers still aren’t happy? Let’s find out why 📊 In our new article, Senior Key Account Manager Daniel explains why strong performance reports may not reflect real customer #experience. Read the article 👉 supportyourapp.com/blog/how-to-al…
Creating a #support team with perfect English and strong academic writing skills? Easy 😎 In our latest case study, we share how our team partnered with a US-based organization of psychology specialists and turned the collaboration into real success → supportyourapp.com/blog/customer-…
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