User Testing Tips
@UserTestingTips
Tips from experienced usability analysts for conducting user testing sessions.
Using the RTA method - I have recently started experimenting with the RTA method (Retrospective Think... http://tumblr.com/xhw1nimxfq
Creating usability test tasks that really motivate users - David Travis at User Focus writes about how we can... http://tumblr.com/xhwcrojty
Don't freak out the users! - With the type of equipment available today, there is no reason why your... http://tumblr.com/xhwbizqkl
UserTestingTips is now on tumblr. - www.UserTestingTips.tumblr.com http://tumblr.com/xhwbd8sl7
Where possible, avoid user testing your own designs. Bias and hand holding are difficult to avoid.
Overcoming Fear of Moderating UX Research Sessions http://tinyurl.com/34vvj66
User Testing of Websites: Leave Your Agenda at Home http://cli.gs/WWGJV
New tips on research with younger audineces from User Vision http://ow.ly/1Uai3
If you can, amend your prototype between tests. Make one change and test, then another, and test. This can be a very valuable approach.
Get @silverbackapp for your Mac and start doing guerrilla usability testing. http://tinyurl.com/3a5ujo
Put your participants at ease at the beginning of a test. Ask some simple questions about their internet usage and habits.
Standard web cams are no good for mobile device usability testing. Consider a more high end spec camera: http://www.lumenera.com/
Ensure the test participants don't know what is being tested in advance. They will very often 'practice'. This can spoil the test results.
Always test your technical setup the day before your user tests. Do a test recording and check the visuals and audio in the output file. #ux
Consider getting think alouds after the test instead of during the test. It's less disruptive to behaviour, but more time consuming. #UX
Very cool UX Stencil from @ToddZazelenchuk http://tinyurl.com/c4hsxk We use some of it for our profile pic. Thanks to all at @userfocus too
Don't ask participants leading questions. This is easier to do if you are unbiased towards whats being tested. Ask open ended questions.
If your participant profile is quite unspecific, consider guerrilla recruitment, out on the street, and save on expensive recruitment costs.
No user testing will give you no insight. Always do whatever amount of testing budget and time will allow for, even if its only 5 minutes!
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