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Listerhill Credit Union raises call deflection rate to 67% through Glia ift.tt/RZmkHp1
bankautomationnews.com
Listerhill Credit Union raises call deflection rate to 67% through Glia
Listerhill Credit Union has improved its call deflection rate through enhanced self-service digital offerings since selecting Glia as its digital partner in November 2021. The $1.2 billion credit...
PayPal continues tech investments despite layoffs ift.tt/y5CsJki
bankautomationnews.com
PayPal continues tech investments despite layoffs
PayPal Holdings increased its technology and development spend year over year as the company reduced its headcount in January. WHY IT MATTERS: PayPal, one of many tech companies worried about...
Bankomat CEO on the decline of bank branches in Sweden ift.tt/faAWN4Q
bankautomationnews.com
Bankomat CEO on the decline of bank branches in Sweden
Bankomat Chief Executive Nina Wenning, questions what constitutes a bank branch in the 21st century. The Swedish shared utility service she heads provides ATM cash access, but since consumers...
5 trends shaping banking and payments in 2023 ift.tt/FpwD0n3
bankautomationnews.com
5 trends shaping banking and payments in 2023
With 2022 in the rearview mirror, let’s look at the trends that will shape the banking and payments space in 2023. The current elephant in the room is the looming recession, and it is essential that...
Earnings roundup: Tech investments inconsistent amid economic uncertainty ift.tt/GJAHtlN
bankautomationnews.com
Earnings roundup: Tech investments inconsistent amid economic uncertainty
Technology spend at banks varied during the fourth quarter of 2022 amid talk of a recession. The $3 trillion Bank of America saw 8% growth in non-interest expenses in Q4 to $5.1 billion and $1.8...
Equifax completes credit database cloud migration ift.tt/rIUzHgx
bankautomationnews.com
Equifax completes credit database cloud migration
Consumer credit reporting agency Equifax finished migrating its credit database to the cloud in mid-January as part of a five-year, $1.5 billion process to move its technology stack and data to the...
Compliance Challenges Affecting Consumer Lenders ift.tt/nCdpK2T
bankautomationnews.com
Compliance Challenges Affecting Consumer Lenders
Lending is a difficult business – it’s hard enough dealing with ordinary risks in consumer lending. But lenders also deal with overwhelming, ever-changing regulations. Fortunately, there are ways to...
Apple expands testing of ‘buy now, pay later’ service to retail employees ift.tt/xiSJsTm
bankautomationnews.com
Apple expands testing of ‘buy now, pay later’ service to retail employees
Apple Inc. has expanded an internal test of its upcoming “buy now, pay later” service to the company’s thousands of retail employees, a sign the long-awaited feature is finally nearing a public...
Fiserv focuses on new tech, acquisitions in Q4 ift.tt/0tadb7P
bankautomationnews.com
Fiserv focuses on new tech, acquisitions in Q4
Fiserv introduced new offerings in 2022, including access to data through its Open Data solution, expanded capabilities through enterprise omnichannel solution Carat and a cloud-native banking...
Paytm shares climb after payments giant reports narrower loss ift.tt/L93bKrs
bankautomationnews.com
Paytm shares climb after payments giant reports narrower loss
Shares of Paytm rose after India’s leading digital payments brand posted a narrower third-quarter loss with a surge in revenue. The stock gained as much as 7.4% in early trading Monday after the late...
PNC execs join Bank Automation Summit US 2023 ift.tt/qYoGUTl
bankautomationnews.com
PNC execs join Bank Automation Summit US 2023
Several technology leaders from PNC Financial Services are joining the Bank Automation Summit U.S. 2023 event to discuss their approaches to automation: Tom Lang, executive vice president and head of...
Amazon posts 14% growth in AWS revenue ift.tt/lLa4yWx
bankautomationnews.com
Amazon posts 14% growth in AWS revenue
Commerce giant Amazon posted lower-than-expected income in the fourth quarter but saw solid year-over-year growth within its cloud platform, Amazon Web Services. WHY IT MATTERS: The company missed...
Fintech Funding: Treasury Prime secures $40M ift.tt/Qjbkf9d
bankautomationnews.com
Fintech Funding: Treasury Prime secures $40M
Total fintech funding and number of deals fell last year amid rising inflation and interest rates following a digitally transformative 2021 in the wake of the COVID-19 pandemic. In 2022, fintech...
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