Gridspace
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AI agents for your contact center. Try them here: https://api.gridspace.com/accounts/register/
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THIS ROBOT GOT AN EMOTIONAL GLOW UP, AND THE RESULTS WILL DELIGHT YOU! In a breakthrough moment for customer support, we gave emotional intelligence to our virtual agent, Grace. Now Grace can detect emotions, show empathy, and even exhibit an emotional state. Find out more…
Computer programs writing computer programs? It's not sci-fi, it's happening right now! Gridspace Co-Founder and Co-Head of Engineering Anthony Scodary explains while answering the question, "What is Machine Learning?" as part of an ongoing series that sheds light on Machine…
Check out Gridspace Co-Founder Anthony Scodary's lecture to Stanford University CS224S: Spoken Language Processing. He discusses state-of-the-art techniques for addressing four key engineering challenges faced by LLM-based task-oriented spoken dialog systems: control, latency,…
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CS244S @ Stanford: LLM Based Spoken Language Processing 2025
Last call to join us today, at 2:00pm PT - for a live virtual seminar featuring Grace, Gridspace's AI-powered voice agent, that already supports countless customer interactions every day. We’ll show you how Grace handles calls, routes customers, schedules appointments, and fits…
Back by popular demand, Gridspace Engineer Natalie Bishay returns to answer the question, "What is Embedding?" as part of an ongoing series on Machine Learning and Computer Science, so you can better understand foundational concepts and exciting advances in the world of AI!…
Ever wonder what it’s like to have a virtual voice agent that actually works at scale? Join us on Thursday, July 17, 2:00pm PT, for a live virtual seminar featuring Grace, Gridspace's AI-powered voice agent already supporting countless customer interactions every day. We’ll show…
Gridspace Engineer Natalie Bishay answers the question, "What is SoftMax?" as part of an ongoing series on Machine Learning and Computer Science, so you can better understand the the inner workings of the exciting advances in the world of AI! More stuff defined here!…
Curious about Grace, the Virtual Voice Agent handling millions of calls a year? Join us for a live virtual seminar on July 17, 2025 as we demonstrate how Grace answers calls, routes customers, schedules appointments, and seamlessly integrates into your workflow. Join us by…
How are machine learning models trained to better generalize information? Gridspace Co-Founder and Co-Head of Engineering Anthony Scodary teaches us a little bit about neural networks and answers the question, "What is Overfitting?" as part of an ongoing series that sheds light…
Tomorrow is the big day, so don't miss out! The "Benefits and Risks of Emotion Detection" panel, hosted by Emily Uematsu Banzhaf, starts Wednesday, June 25, 2025, at AM PT! Emily will be joined by Gridspace Program Manager and ML Software Engineer Phoebe Piercy, who will be…
Ever wonder what an algorithm really is? Anthony Scodary, Co-Founder and Co-Head of Engineering at Gridspace, reaches back to ancient Greece, explaining the function of the earliest written algorithm we have. Part of our ongoing series demystifying Machine Learning and Computer…
Don't miss out on the "Benefits and Risks of Emotion Detection" panel next week, Wednesday, June 25, 2025, at 9:00 AM PT! We are counting down the days to this one, hosted by Emily Uematsu Banzhaf. And we're still buzzing with excitement that Gridspace Program Manager and ML…
We received so much glowing feedback about the positive impact Betty Blood is having at the 2025 ADRP: The Association for Blood Donor Professionals Conference, we had to share! Betty Blood, powered by Grace, is amplifying and extending the efforts of Blood Donation…
We're excited to announce that Gridspace Program Manager and ML Software Engineer Phoebe Piercy will be joining the upcoming panel: Benefits and Risks of Emotion Detection! Gridspace Voice and UX Designer Cooper Johnson contributed to the topics! linkedin.com/events/benefit… If…
Do models "learn" the same way human students do? Well....no, but Gridspace Engineer Robbie Jones answers the question, "What is Training Split?" with an illuminating comparison of the Training Split process to how students are tested in schools! This video is part of an…
Gridspace Co-Founder and Co-Head of Engineering Anthony Scodary answers the question, "What is Alignment?" as part of an ongoing series that hopes to shed some light on Machine Learning and Computer Science. More stuff defined here! youtu.be/L6Cu8tRuFd4…
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