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Contact center recordings from multiple platforms across the cloud and on-premise? The new EliteKeep meets your compliance needs AND prepares you for AI like never before. Learn more in our latest release: hubs.la/Q02QgcGK0
Are you looking for fast, effective strategies to enhance your #contactcenter operations? Check out our Quick Wins page for actionable insights that deliver immediate results. Visit Group Elite's Quick Wins and start making impactful changes today! hubs.ly/Q02G2lYy0
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groupelite.com
When should I ask for speech analytics assistance?
Understand the role of speech analytics consulting services and how they can bolster your speech program.
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groupelite.com
Is Quiet Quitting Impacting the Contact Center?
Quiet quitting in the contact center could include declines in performance, decreased engagement, and pulling away from their role and responsibilities.
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