@QuickBooks I built Uncat.com, a QuickBooks Online/Desktop app on your store w/ thousands of firms. BUT, your API is *randomly* expiring OAuth tokens and hurting YOUR customers. 600+ posts on help.developer.intuit.com of the same issue with no solution. Help me.
To follow up, search "site:help.developer.intuit.com invalid grant". Every support person @Intuit literally copy/pastes the same bullets or links. Yet people come back and say the issue persist.
Hello there. I can you check the information by going through the steps in this link . Here's the link: intuit.me/3GG6JIx ^Denise
Yes, I have done those. For over two years. Our app quickbooks.intuit.com/app/apps/appde… is big. That’s the problem, the developer community needs to talk to @QuickBooks API engineers to figure this out. Not support who post the same steps that don’t work reliably.
I totally understand. I'll be happy to submit feedback to our Engineers. In the meantime, here's a link to the OAuth community, you can ask questions there: intuit.me/3FFZwa2. ^Denise
Can you connect me to an engineer? That would let them debug this on their end. In our support ticket we sent many examples with the data they need to look up why your side is having issues.
I don't have a way of getting to our Engineers. You can always try phone support to see if they are able to connect you. ^Denise
The Developer API doesn’t have phone support. help.developer.intuit.com/s/question/0D5… @QBCares are you saying you can’t reach out to people who work at your own company?
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