Jose Quintero
@jlquintero_m
Customer Experience, Digital Marketing and Technology
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Poner dificultades al cliente y empeorar la experiencia que te hace diferente no es el mejor camino para competir. lnkd.in/g_2WbJh
Buena noticia si el sector empieza a centrarse en la mejora de la experiencia de cliente y la correspondiente reducción del churn. Aunque que se mencionen en el artículo los derechos del fútbol, como reclamo para la captación de cl…lnkd.in/ebhi4sM lnkd.in/ekakQ8w
La experiencia de los empleados es fundamental para una buena experiencia de clientes The Surprising Strategy Hilton Hotels, Starbucks, and Trader Joe's Use to Improve the Customer Experience lnkd.in/eca4qnB flip.it/NJlVec
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Want to Improve the Customer Experience? Try This Strategy That Has Nothing to Do With Customers at...
La experiencia de los empleados es fundamental para una buena experiencia de clientes The Surprising Strategy Hilton Hotels, Starbucks, and Trader Joe's Use to Improve the Customer Experience...
Your Strategic Plans Probably Aren’t Strategic, or Even Plans lnkd.in/e6nxVxq flip.it/s4NcXC
linkedin.com
Your Strategic Plans Probably Aren’t Strategic, or Even Plans | José Luis Quintero
Your Strategic Plans Probably Aren’t Strategic, or Even Plans http://flip.it/s4NcXC
Customer centricity trumps innovation, says Gartner analysts | The Drum buff.ly/2r4YNNc
La experiencia cada vez más importante - BBC - Future - Should cashiers be humans or machines? buff.ly/2reTWq5
Recommended Just For You: The Power Of Personalization buff.ly/2pJ5rnJ
'WannaCry' ransomware attack spreads worldwide (update) buff.ly/2qCKQGL
Así deciden qué serie quieres ver | Economia Home | EL MUNDO buff.ly/2qRgvkz
From Customer Expectations to Customer Experience – Adweek buff.ly/2qKWR97
Experience counts more than product - Can Retail Be Saved? Yes, and Here's How | Inc.com buff.ly/2q8XyJT
Deloitte named a leader in CRM and Customer Experience Implementation Services for 5th year by buff.ly/2ka9ckA
13 Marketing Trends For 2017 That B2B Marketers Need To Understand buff.ly/2j2rsOd
Improve UX by Understanding What Compels Human Behavior buff.ly/2jEATSs
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